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Customer Ratings & Reviews

$799.99
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Comp. Value: $944.99

Customer reviews

Rating 4.6 out of 5 stars with 102 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are pleased with the 30" BESPOKE Smart Wall Mount Hood's design, ease of use, and sleek appearance. Many appreciate its modern look and quiet operation. Overall, the hood seems to be well-received for its aesthetic and functional qualities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 102 reviews
  • Rated 4 out of 5 stars

    Sleek design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a amazing finish look and would work great for my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great addition to the kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stylish and works well. the smart function of the unit works well. it detects air quality and adjusts based on the needs. my first unit arrived with some damage but Bestbuy worked on replacing the unit. highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hood for a great stove

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hood goes pwrfect with my samsung gas stove. The built in light os extra bright and the different fan settings are perfect to clear all kinds of steam/smoke.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken package

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this product from Best Buy, but I was extremely disappointed when the delivery arrived with a severely damaged packaging box. this level of damage is unacceptable,

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      To better assist you with this concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Free!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent recieved it yet but i got the deal where u purchase a stove and get it free keep an eye out for the app i always buy things on member price !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Skip this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud and not as strong as expected. Barely able to vent out the smell of boiling liquid. Frying anything, forget about it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DanielleS,

      We would love to assist you with your appliance. Kindly provide us with more details about the range hood.

      Please feel free to get back to us via the following options:

      1. Samsung: Community smsng.us/Samsung-Community
      2. Facebook: smsng.us/Facebook-Messenger
      3. Twitter: smsng.us/Twitter-Messages

      When you message us, please provide us with this reference number (1146816805) to help our team pull up your information.

      Have a great day,

      -Ernest- Samsung

  • Rated 4 out of 5 stars

    Pending Delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was included with stove top purchase. Have not received it, however based on my research it appears to an excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MoVal Buyer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 30" Bespoke Smart Wall Mount Hood is sleek and attractive. It is quiet when running. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new hood range.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hood range is very nice. Came out perfect with mu other appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice hood

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the is nice hood, very nice and unique look with other bespoke appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove hood

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking matches up with stove great. Good quality product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overlook still modern and less noise and easy to leaning

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TienV,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality price and with much better store financing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    REVIEW

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE CHIMNEY HOOD IF YOU PLAN TO VENT OUT OTHERWISE DO GO FOR IT

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Samsung hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to have installed first then I can write review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On sale. came on time when it was delivered .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BAD PRODUCT AND CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range hood duct cover came defective. One part is supposed to be inserted into the other but it does not enter. Called customer within time frame (15 days) . They say that they are going to send another unit but THEY cancel the order. I called to reschedule but they dont want to do it now. We spend hours on the phone. Manager did not want to talk to us and CSR was not helping, she was trained to say "I understand" only but cero knowledge Very dissappointed with BestBuy. Samsung appliance looks cheap.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear valued BestBuy client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store.

      Have a great day.

      -Ernest- Samsung

  • Rated 1 out of 5 stars

    Order never arrived here

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for the order since last 2 weeks and not able to make many things in the kitchen.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We know your disappointment waiting for the range hood to arrive.

      Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you should you need to follow up on the unit's status. Call 24 hours a day. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Sleek and quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and s9 far does what its supposed to. The extension went high enough wothout need for added extension. Love everything connected in Smart Things

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy canceled my order

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this in November. Was told in December it would be delivered by January 27. February was told that the delivery date was pending. Received 246 email over next two weeks, being told it was out of stock. The person on the phone told me they would let me know when it was shipped to the store and I could pick it up. Received an email stating that the order was canceled and they would process a refund and if i still wanted it i would have to pre order it again and wait like 3-4 months to get in. It matchiles my stove. Not sure what to do cause it wont allow me to order it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      This isn't the experience we want you to have. To better assist you with this, please contact the Best Buy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day!

      ^Chrystel Samsung