Customer Ratings & Reviews
- Model:
- RA-F36DB312/AA
- SKU:
- 6492375
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers value the Bespoke 3-Door French Door Refrigerator panel for its color options that can be mixed and matched to create a unique look. They also appreciate how easy it is to clean and maintain. Some customers have expressed frustration with the delay in receiving their orders.
This summary was generated by AI based on customer reviews.
Panels for my four-door bespoke refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been almost 2 months and I still do not have my product and I can't talk to anybody at the store unless I go there. I've been there three times. Still waiting on my doors
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand how you feel about your purchasing experience.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 to follow up on the panel's status. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Looks Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good and was easy to install. blah blah blah
I would recommend this to a friendNew refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful product, I am very happy with this purchase
I would recommend this to a friendInstallation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Woulda given it 5stats but was a bit finicky to install
I would recommend this to a friendBespoke glass panel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and value. Definetely a must buy !!!
I would recommend this to a friendRefrigerator panel
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the style and color of the panels. It is very smooth and sleek.
I would recommend this to a friendMICH, NH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of this shiny black glass panel on my Bespoke Frig!!
I would recommend this to a friendLong delivery waiting.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was waiting since March for this and it just got delivery in June 24..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Poor Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer panel door cam in damaged 2 months ago and still has not been replaced. Call customer service a d they never answer. Leave messages and calls never get returned. Terrible service!
I would recommend this to a friendBrand response from Samsung
Posted .Hi EliotA,
We can feel the frustration you have with the refrigerator panel. We will assist you in every way possible.
We would like to speak to you directly to gather more details and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146644904), to help our team pull up your information.
Have a great day!
^Rodel
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waited for 2 months for what I purchased, when it came i settled for a color i didn’t purchase so i wont wait any longer. A 3 door frig with no cover on doors and 3 kids is an accident waiting to happen
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
- Pros mentioned:Color
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the color I ordered, after waiting 2 months for the doors to my frig and 2 deliveries gone wrong, i settled for a color they told me they had in stock or wait another v5 months - not happy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
STILL WAITING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I GUESS IF I RECEIVED THE REFRIGERATOR, I COULD DO AN REVIEW, CONSIDERING IM STILL WAITING ON MY REFRIGERATOR AFTER 2 PLUS MONTHS, MAYBE BEST BUY SHOULD SEND THIS REVIEW TO PEOPLE WHO HAS RECEIVED THEIR REFRIGERATOR. BEST BUY WANTS ME TO PAY EXTRA TO RECEIVE A REFRIGERATOR THEY HAVE IN STOCK. INSTEAD OF TRYING TO RESOLVE THE ISSUE, THEY WANT MORE MONEY
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store and check the recent update about your order.
Have a great day.
-Ernest-
No refrigerator, the panels are useless.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This part is useless without a refrigerator to attach it to. Several deliveries scheduled, with several cancellations. Unless you want to wait FOREVER for a refrigerator, go elsewhere.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand your disappointment with what you're going through with your fridge's delayed fulfillment. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to answer your concerns about the fulfillment of your order.
Have a great day.
-John
horrible experience
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the worst experience ever, I waited. one year to finish. getting all part to my fridge. stay far. far. away from best. buy. theyre rude and unhelpful
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel
- Pros mentioned:Ease of cleaning
Panels
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation, makes it easy to change the look without buying a new fridge.
I would recommend this to a friend - Pros mentioned:Color
Love this pink panel!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this color!! it sets off the decor in my house!!!
I would recommend this to a friend