Customer Ratings & Reviews
- Model:
- RF30BB6200AP/AA
- SKU:
- 12373210
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
to a friend
Modern Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modern refrigerator with lots of space in the fridge and freezer.
I would recommend this to a friendAwesome investment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, got it for my mother for chritmas and she loved it
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the new refrigerator! It is beautiful and s spacious.
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so Good. Nice Fridge. Great style Favorite brand!!
I would recommend this to a friendExcellent price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and beautiful rifregarator .very quiet.Excellent
I would recommend this to a friendFirst One DOA; Second One Failed at 15 Months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this refrigerator in December 2023. It didn’t work at all when it was delivered and installed. It took a week to get it replaced with a new one. In March 2025, the freezer stopped working. Three months past the one-year warranty. We got the 3 year geek squad warranty but I think this is my last Samsung appliance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how important a reliable fridge is in your household, JohnN. Let's get the information you need to ensure the best results when using the refrigerator.
I have provided a link below to help you identify why the freezer is not cooling and how to address it. Please select the scenario that best fits your situation, and learn more by watching the embedded video and checking the hyperlinks.
Cooling issues with Samsung refrigerator or freezer:
https://www.samsung.com/us/support/troubleshoot/TSG10003479/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148637448) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Doesn't work, customer service poor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this fridge brand new, it does not work. Nothing gets cold. I have gone through 2 weeks of phone calls and have gotten no where. samsung is supposed to be sending me a new one. Best buy did nothing to help me. In the mean time I bought a whole set to be a couple months without a fridge.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We strive to assist you anytime, MaddisonH. We want to speak with you directly to offer support, follow up on the replacement unit, and address any other issues you may have.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1148650538, to help our team pull up your information when you message us.
Have a great day.
-John
Fridge is questionable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not fingerprint proof the shelf was broken and the water pitcher overflows and no one bows why but the geek squad has been on it the whole time trying to figure it out so that part is awesome
No, I would not recommend this to a friendBrand response from Samsung
Posted .A refrigerator operating the way it should feels incredible, LisaD. We'll gladly help!
The AutoFill water pitcher will stop filling if it detects a leak and will make the icon on the panel blink until the issue is resolved. In most models, this can be fixed by removing the pitcher, allowing the compartment to drain, and then drying it down.
Leaks from the Autofill water pitcher:
https://www.samsung.com/us/support/troubleshooting/TSG01206863/
How to prevent and stop water leaks from your refrigerator:
https://www.youtube.com/watch?v=uU6XADBosVo
We've also included some tips for keeping your refrigerator clean throughout the year. If you need to replace bins, shelves, or drawers after removing them, we also have information to help with that.
Samsung refrigerator shelf/drawer removal and cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
How to clean your Samsung refrigerator:
https://www.youtube.com/watch?v=Gw_NOk1rLAY
You may also check page 48 of the user manual for more information on preventing the water pitcher from spilling over or leaking.
https://downloadcenter.samsung.com/content/UM/202212/20221216131604539/FDR_RF8000B_DA68-04402K-01_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145700191) to help our team pull up your information when you message us.
Thank you!
-Angelica
Samsung fridge non working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went well as far as purchase and install, but the refrigerator did not work. Everything’s nice on the fridge and well designed I would love it if it works but ever since my purchase till this day I have no fridge. I’ve been in contact with Samsung trying to work something out but I don’t feel like Best Buy should have sold a non working product and waste a customers time and money. Depending on the outcome with Samsung this fridge might be returned do to me holding on to a broken fridge for 2 months.
I would recommend this to a friendBrand response from Samsung
Posted .Hello JacobM,
We want to learn more about what transpires with your Samsung refrigerator and wish to assist.
You may contact our Support Team via the link below to speak with a live representative to better assist you.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Okay fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with dents on the side. Make sure you do a full inspection of your order upon delivery.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We know the disappointment about the refrigerator's status upon delivery.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance with what occurs with the unit. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Garbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My freezer portion of the refrigerator stopped working after 1 year. Ive tried to get a tech and everytime i go online and choose products covered under my total tech plan i click on the refrigerator and it takes to ad to cart as if i want to buy the piece of crap again. I went in store to try and get an appointment and i was basically told we cant help you, you have to go online.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand how frustrating it is to get a claim for your fridge's unlimited technical support. To better assist you with this issue, please get in touch with the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to get support on requesting an appointment from Total Tech.
Have a great day.
-John
Not recommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s broken within two weeks!!!! Over $400 food wasted. Keep call and email them for the food spoilage money and I am waiting it for almost a month now! Still didn’t get any clear answers!!!! Best Buy don’t handle the problem!! Another team called geek squad does!! Now I feel like a ping pong ball have to bounce all over. For a short time use, I’d say don’t buy it. It’s easily to break your fingernails when you are in hurry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
This is not the experience we want you to have. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
^Chrystel
I was told not to buy a Samsung fridge.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s 4 months with the fridge and now my freezer stopped working
No, I would not recommend this to a friendBrand response from Samsung
Posted .We can sense the difficulty of your experience with the freezer. Let's take care of your refrigerator, JoshuaA.
To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.
To help rectify the freezer's cooling efficiency, we recommend following the troubleshooting guide below. Please watch the instructional video and click on the hyperlinks for additional help.
Refrigerator or freezer is not cooling at all:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147032088, to help our team pull up your information.
Have a great day!
^Chrystel
It a joke product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one year of use, it will be ready for getting issues on everything
No, I would not recommend this to a friendBrand response from Samsung
Posted .Alex, we understand the importance of a reliable fridge at home. We want to speak to you directly and get more information about your fridge for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150433698) to help our team pull up your information.
Have a great day.
^Camille
Pretty but un reliable. two years later it is dead
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Dec 2022. Feb 2024 stopped working. Still owe $1000 on the refrigerator. $125 to come out and look at it. VERY disappointed. We have an old avocado refrigerator from Sears in the garage that we have never had an issue with. Stay away. Too much $$ to not stop working in 2 years.
No, I would not recommend this to a friendbespoke broken
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a Samsung 30-inch bespoke french door it broke 3 days later. they came and replaced and the second one was super loud and the beverage dispenser broke. very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for sharing your feedback. Your satisfaction is our top priority, and we are glad you are using Samsung products. We apologize for the inconvenience of the refrigerator making a loud noise. We understand that it is sometimes uncomfortable to hear something unusual about our appliances, especially if they are making unusual sounds. We will surely notate this feedback for better products and services in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Understand the noises coming from your refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Water dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF30BB620012AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144683079
Thank you for choosing Samsung. Have a great day.
-Trisha-
Piece of crap! Garbage!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this refrigerator, save yourself from headache!!! The sensor of the pitcher is not working properly. Sometimes it fills up and sometimes it does not. Gonna try to return and replace this item since i bought this like 10months ago
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Aldrin.
Let us help you make use of your autofill water pitcher to enjoy a glass of delicious, refreshing water.
If the Auto Water Fill icon is blinking, the function is disabled due to moisture in the compartment. Please proceed to step 2 of this link and take the following actions:
https://www.samsung.com/us/support/troubleshooting/TSG01201488/
Please click on this link for further information if water still does not flow after you have checked that the water line is connected under step one of the link provided above.
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
For your reference on how to properly assemble and reinstall the pitcher, you may view pages 46–49 of the user manual:
https://downloadcenter.samsung.com/content/UM/202212/20221216131604539/FDR_RF8000B_DA68-04402K-01_EN_MES_CFR.pdf
More details on how to reinstall the water pitcher can be found at this link.
https://www.samsung.com/us/support/troubleshooting/TSG01206863/
If you require further assistance with the return of the product, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145765185) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like how it works. It have electrical problems.
No, I would not recommend this to a friendRefrigerator review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase and Great In-store experience. Thank you so much BB :-)
I would recommend this to a friendDon’t believe in gift cards as rebates on purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was supposed to receive a $150 gift card. It was a black Friday purchase never got the card. Best Buy has given me the runaround to my local Best Buy and online. Don’t know what to do. Very upsetting.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand your disappointment about the gift card you didn't receive.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 to assist you better should you need to follow up on the gift card. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica