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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 780 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers are impressed with the Samsung BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator's spacious interior, water pitcher, and overall design. Many customers mentioned that the refrigerator has plenty of storage space, with some specifically mentioning the spacious freezer section. The water pitcher feature was also well-received, with customers appreciating its convenience and the fact that it eliminates the need to buy bottled water. The refrigerator's sleek and modern design was also praised, with customers describing it as "beautiful" and "ultra modern." However, some customers did experience issues with the refrigerator's cooling system, with a few reporting that it stopped cooling completely after a short period of time. Others mentioned problems with the doors not closing properly and the stainless steel finish picking up fingerprints easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 780 reviews
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was polite friendly. I love my Refrigerator.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Reliability

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this refrigerator for 9 months now and it has broken twice. Needed a large fridge for the family and thought this would be a good fit as I've had good experience with other Samsung products. Both times the unit has stopped cooling. This experience has been very disappointing so far. I cannot recommend Samsung refrigerators based off this experience.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand how important a reliable fridge is in your household, BeauH. Let's get the information you need to ensure the best results when using the refrigerator.

      I have provided a link below to help you identify why the fridge is not cooling and how to address it. Please select the scenario that best fits your situation, and learn more by watching the embedded video and checking the hyperlinks.

      Cooling issues with Samsung refrigerator or freezer:
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/

      Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147517291) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Love My Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge it keeps everything so sold. She's a beauty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean and cheap. Fast delivery! Especially for being on clearance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refigerator. Ice maker is a bit slow but keeps up ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator, there is so much room, and it looks so nice in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely designed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and effective product. No regrets here! Sooo roomy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New home addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. All we hoped it to be and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is awesome, good layout inside and out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First timers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time we’ve had this brand or style and love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and roomy!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator speaks for itself. My family loves everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. I like the water jug and how it gets filled right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing and the auto refill pitcher is a true time saver!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great Fridge/Below Sub-standard Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is exactly what we wanted but the price to get it was painful. Not the $ price but the hassle of a delivery, with delivery people who can not understand English or directions. Also the truck driver made a rut down the side of my driveway that is going to take alot of time to fix. I had such an awful experience I am paying off the new credit card and will never shop here again. I even cancelled the matching microwave.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We appreciate your time in sending this review. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it The salesman was great & the delivery was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my family and I are very happy with our refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Fridge great price. Doesn’t keep veggies or salad fresh very long.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for price. Ice maker slow though. Otherwise no problems

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the fridge but a year and 3 months and the compressor is already having issues. Freezer won't get below 19 fridge stays at 39. Also isn't making any ice. Of course it's 3 months out of warranty but hopefully the compressor has a longer warranty, will be calling Samsung to find out. But wanted to let others know to spend your hard earned money on something that will actually last.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day,

      We want to ensure that your refrigerator functions at its best. Let us help you out.

      To rectify your fridge's concerns, please click the link and hyperlinks and watch the embedded video for tips.

      Refrigerator, Freezer, or FlexZone is not cooling enough:
      https://www.samsung.com/us/support/troubleshoot/TSG10003479/

      The ice maker is not making any ice:
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1150502574 to help our team pull up your information.

      Have a great day.

      -John Samsung

  • Rated 3 out of 5 stars

    Refrigeratorrefrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately not what I wanted however the refrigerator worked fine it is spacious I wanted an all white and the sides are black that's why I returned it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, LaurenM

      Thank you for choosing Samsung for your refrigerator needs. We are sorry you need to return the fridge, as the color did not match the one you wanted. We hope to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Camille Samsung