Customer Ratings & Reviews
- Model:
- OBX RF30BB6200AP
- SKU:
- 6586695
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
to a friend
Frodge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a good fridge but the shell is easily dented.
I would recommend this to a friendBad experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awful product. I've been waiting for 3 weeks for bestbuy to pick this broken fridge from my house. horrible experience
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
TERRIBLE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received two damaged refrigerator, customer service was terrible with helping. First time purchasing a big appliance like this from Best Buy and TERRIBLE!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Customer service was horrible.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible service. Ordered the wrong fridge. Then made me pay difference even after I lost a day from work to receive the product.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
We understand your disappointment about the experience you had. Let us assist you.
To better assist you with this concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
6months and broke
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only purchased this product in July 2023, which broke 6 months later. Very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .FloraM, we understand the disappointment you feel about your fridge. We want to speak to you directly and get more information for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146710398) to help our team pull up your information.
Have a great day.
^Camille
Garbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, this should be a trash can instead of a fridge. Received it already broken.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this concern, please contact our BestBuy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
^Chrystel
Never again with best buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will not do business with Best Buy again, which considers it normal for the delivery team to come to the house to curse and fight the master working at home.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Reference Ticket Number: 1144737526
^Camille
Worst service EVER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is not the right size and STILL WAITING FOR THE RIGHT SIZE ONE
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your questions or transfer you to your local store to follow up on your fridge's replacement.
Have a great day.
-John
Diferent item
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received a different model than the one they showed me in the store
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
^Chrystel
Outside door panels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much trouble to get the panels needed for the finish look.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to leave this review, Cris. Let's go ahead and get the details you need. Please see these links to where you can order the panels required.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/all-home-appliances-accessories/?key_features=Bespoke+Panels
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1145067446) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Refrig
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was great from installation to use. Love the water pitcher in the door. Room for everything
I would recommend this to a friendExceeds Expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator!! Both the fridge and freezer have tons of room. We love the auto-fill water pitcher feature.
I would recommend this to a friendGreat buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tons of space for our large family. The refillable pitcher was so convenient. Would highly recommend this fridge
I would recommend this to a friendGood fridge but some weird quirks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good fridge but there are lots of weird little things. The shelf spacing isn't very configurable. If you want one tall shelf in the middle, the other 2 shelf spaces are comically small. You can't store 2 liter soda pop (standing up) anywhere except a little sliding shelf with a notch on the right side. The top shelf seems kind of flimsy. It bows/sags in the middle. If you spill something or just like to deep clean your fridge occasionally, it is an absolute monstrosity to get the bottom two shelves out (above and below the crisper drawers). Specifically the shelf under the water dispenser between the two sets of drawers. It is a magnet for any/all spills and they seep between the glass and plastic. There is nothing in the instructions about how to remove this and all the videos online are showing different fridges. The shorter drawers on the very bottom are great and sturdy even when loaded up with cans of pop. The icemaker ca barely keep up with the 3 of us but we do use a lot of ice. There is an inexplicable gap about 2 inches between the ice cube tray and the cubby it sits in. Enough space for ice to slip in, but not enough space to dig it out. I've played with the temperature a lot and can't figure out how to stop ice crystals from forming on stuff in the freezer.
I would recommend this to a friendBest fridge for the best price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge love how the water fills inside in a container and that the ice comes from the inside into a tray.. beautiful stainless steel.. and i can connect to it wirelessly
I would recommend this to a friendBEST BUY IS THE BEST
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge. Perfect size and love the great customer service I had I recommend Best Buy to everyone. BEST BUY IS THE BEST. OLD FRIDGE WAS PICKED UP AS WELL AND. WORKERS BERY POLITE. I RECOMMEND BEST BUY
I would recommend this to a friendI don't miss those exterior dispensers that break
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this product. Great usable storage and interior layout . Love the dual ice sizes and no more messy dispensers on the front door.
I would recommend this to a friendLove Love this Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are so over the moon happy with this refrigerator. Love love the water auto fill and the large capacity Refrigerator and freezer !!
I would recommend this to a friendGreat Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious, the inside water pitcher fills up quickly and would make a great addition to any smart home
I would recommend this to a friendSamsung refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we had a great experience purchasing our refrigerator!
I would recommend this to a friend