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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 758 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Samsung BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator's spacious interior, water pitcher, and overall design. Many customers mentioned that the refrigerator has plenty of storage space, with some specifically mentioning the spacious freezer section. The water pitcher feature was also well-received, with customers appreciating its convenience and the fact that it eliminates the need to buy bottled water. The refrigerator's sleek and modern design was also praised, with customers describing it as "beautiful" and "ultra modern." However, some customers did experience issues with the refrigerator's cooling system, with a few reporting that it stopped cooling completely after a short period of time. Others mentioned problems with the doors not closing properly and the stainless steel finish picking up fingerprints easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 758 reviews
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. I especially love the water pitcher and the ice maker. It’s also have a lot of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the best thing I have purchased so far. The glass doors makes the fridge looks super modern and classy. It is also very spacious on the inside and will fit a lot of things. I recommend buy the Samsung bespoke over the stainless steel refrigerators. This refrigerator adds a nice touch to the house and makes the entire house look more modern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG IS THE BEST CHOICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAMSUNG IS ONE OF THE BEST OPTIONS THE PRICE IS WORTH IT

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely in love with the space and layout of refrigerator. Excellent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge! We bought a dent and scratch and the person helping us was great and very nice. We didn’t know that Best Buy offered open box and were glad we checked online.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Loved it !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying this refrigerator! It meets my needs: spacious, elegant design and hi-tech features. You can connect this appliance in the Wi-Fi thru Samsung’s app called Smart-things, I downloaded the app at the AppStore.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awesome refrigerator just don’t buy open box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge but didn’t love the price tag of new so we took advantage of their “open box” inventory. DEFINITELY would NOT recommend shopping open box items. There were multiple units of this model that were open box price but we picked the one we purchased because it had no cosmetic flaws. It did however have signs of use on the inside (plastic and styrofoam protection was gone) The one we purchased was priced at their Satisfactory open box price which listed on their website indicates dents and scratches are not included at satisfactory price. The day that it was delivered it arrived with a dent on the front bottom drawer. On top of the dent when I opened it up to clean it as I took out the shelves and drawers I found a large amount of food crumbs and some sort of liquid that spilt under one of the drawers in the refrigerator portion. I guess my fault for not taking the entire inside out before buying it but what the worst was when I went to open the freezer and took those drawers out to clean them and discovered MOLD! Pictures posted below. I’m sorry but $1500 is not a small amount of money and if items are returned that Best Buy plans on reselling they should give them a good cleaning especially refrigerators that have spilt food. They should honestly be embarrassed. I called corporate immediately after finding the dent and crumbs in the fridge and their response was “I honestly don’t recommend purchasing anything open box that is listed less than excellent condition” So even their employees don’t think you should shop those items. They did offer to come pick up the fridge if I want to return it but I lose my delivery fee or they will bring me a new fridge to exchange I would just have to pay the price difference. Both of those scenarios leave me wasting a day waiting for the delivery and the hassle of trying to make room and move all our food to the garage freezer and coolers again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Heaven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. The unit fit right in the space i needed it to fit in. I have a Samsung refrigerator and Samsung washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge, so spacious! Very sleek and functional.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung Fridge dies after 1 year and 9 months of u

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after 1 year and 9 months. Freezer temp is at 54 degrees Fahrenheit. Do not buy this product as it just will just die on you and it only has a one year warranty. I bought this because Samsung was known for quality. They want to send out a tech to diagnose it and then charge me for parts and repairs. Will just take it to the dump where it belongs and buy a fridgidare which focuses on being a fridge, not some smart crap. I can see why it was on sale. If you buy get the extended warranty. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Nick, we recognize how essential a functioning refrigerator is at home. Let's get this taken care of.

      Below is a guide to help you troubleshoot if your freezer is not working. Please choose "Refrigerator or freezer is not cooling at all." Kindly click on the embedded word and watch the video included.

      Cooling issues with Samsung refrigerator or freezer
      https://www.samsung.com/us/support/troubleshoot/TSG10003479/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150665141) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very content with this purchase! Spacious, everything works fine, and the glass panels are definitely a plus, making it look very nice and also serving as a memo board!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my nee fridge. Its chic and beautiful. So far so good. Delivery guys were awesome in assembling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has it all! Lot's of space, 2 types of ice, automatic refilled water container, and the ability to change the panels to different colors. I love this fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luxury fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it specially since has a pitcher to get fresh water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely love this refrigerator!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading several articles and reviews, I finally came to the decision to get this one and by far the best purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My White Dream

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I have to say is it is just beautiful and very big and nice on the inside. Very blessed to have one. Thank you so much!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the hassle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please...don't buy Samsung fridges. You will have headaches, from the manufacturing support when you need to get it fixed in two months after you buy. Then the store you buy it from doesn't want to take it either because it's out of return date. So your left with a big paperweight your paying money on and not able to use. Mine stopped cooling, guy came and replaced said give it a couple hours. After two days no error code just high temperatures 76 in fridge 78 in freezer. Recommendation buy from manufacturer who has invested 50 plus years in that industry.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Christopher,

      We understand how frustrating it can be to not have a fully functional refrigerator. Let us help.

      Here is a link to the user manual; kindly go to page 64 for troubleshooting steps on your freezer that is not cooling enough.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202504/20250411101254782/FDR_RF8000B_DA68-04402K_EN_MES_CFR_250403.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149727149) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Amazing fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing fridge! I love the built in water filter and the two different kinds of ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic refrigerator, All the research online on Best Buy really paid off this was a home run

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the door keeps breaking the tab at the bottom :-( this is the first time that I have had a bad experience with Samsung. I have called them and pending repair or replacement. This small clip is what holds the door on they need a better and longer screw.

    No, I would not recommend this to a friend
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