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Customer Ratings & Reviews

Your price for this item is $2,697.00

Customer reviews

Rating 4.7 out of 5 stars with 1511 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,511 reviews
  • Rated 2 out of 5 stars

    Thank you Best Buy, However.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offered an exceptional service selling us the fridge but the only thing was that we purchased the fridge thinking it was available as soon as we put in the order. It wasn’t. We were told it was delayed not once, not twice but the date changed nearly 4 times just to have the fridge delayed 6 weeks after the purchase date. That’s insane and we are irritated. The least Best Buy could do is to check with the manufacturer for availability and tell us “oh if you want that fridge, it will be a 6-8 week wait”, etc, etc. pretty awful.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      We know the frustration of having a delay in the delivery of the Samsung refrigerator. We'd love to assist you.

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 4 out of 5 stars

    Overall love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far with a lot of room for storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Samsung fridge before this and were not very happy with it. Had a lot of problems that needed to be fixed including rusting on the front of it but this new fridge is really great. Looks and works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator!! It has plenty of space & also love the dual ice maker!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Just wish it had a better leveling system but thats more an issue with my floors than the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just did not fit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is almost everything you can ask for in a refrigerator. The functionality and appeal are superior and elegant. Just need to make same features in smaller width.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge!!! The customer service was amazing and we enjoyed all the help from the delivery team and sales associates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, quality, beauty. Design could be better; one of the withdraw only opens if you open both refrigerator doors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service, decent production

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and in time delivery and installation. Free went above and beyond however not very happy with the fridge. There seems to be condensation which can be seen in the front of the refrigerator door.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and offer with free additional panels

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator, but it was very difficult getting it delivered

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, MelissaB.

      We are glad to know you love your fridge. To better assist you with providing feedback on the delivery experience you had, please don't hesitate to contact our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Some door space waisted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a new fridge and this one was the closest to my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compra de refrigerador

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, but when we buy a product it is because we really need it and we would like to have it as quickly as possible... I bought a refrigerator and I was able to use the refrigerator 15 days after the purchase... I would like you to improve this type of problem, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service at the Best Buy on Alamo ranch!!! 10/10!! If your looking for a great refrigerator this is the one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is so ni e. My favorite feature is the auto pitcher filler. Dont skip out on this feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficulty in getting panels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered all three panels Along with the refrigerator. The refrigerator is very good but only two panels came instead of three. They canceled the order on bottom panel and we had to re-order and request another install which took another week.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We appreciate you informing us of your experience purchasing one of our Samsung refrigerators.

      To better assist you, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliance was delivered and set up in a timely manner. We are very happy with this item so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    July

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really happy with my purchase is spacious and i can organize better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent product from Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it a month back. It functions well and I like the design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new frigid all the space and different compartments. I also enjoy the feature of it letting u kng u left the door open

    I would recommend this to a friend