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Customer Ratings & Reviews

$2,697.00

Customer reviews

Rating 4.7 out of 5 stars with 1531 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,531 reviews
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup. Only thing for me is to open the door… to get some of the drawers you need to open both door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excelent but only one issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great fridge. Everything is good but the stainless steel. It gets fingerprints way too easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Fridge for a Smaller Family

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally thought this refrigerator would suit our family, but I felt that it has very limited space. The ice takes forever to fill and with a family of six, we are out of ice right away. With this height, it was awkward to open the doors on the bottom, we always have to hunch over to open. I did however love the little ice size and the second level of drawers inside.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, Sandrag.

      Let us go ahead and improve your ice maker's performance as well as maximize the space in the fridge.

      Please use the tips at this link to organize your fridge and keep your food fresh.
      https://www.samsung.com/us/support/answer/ANS00084845/

      You may also visit this link to learn more details on how to properly stock your Samsung refrigerator and adjust the shelves and bins to save space:
      https://www.youtube.com/watch?v=pN8js9mZrXI

      Although the ice maker is capable of making 10 pounds of ice a day, it's only capable of holding 2 pounds of ice at a time.

      This link will show you the steps to keep your ice maker from producing ice the way it should. You may also click on blue links that are related to what the ice maker is experiencing.
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145781896) to help our team pull up your information when you message us.

      Have a wonderful day!

      —Vannesa Samsung

  • Rated 5 out of 5 stars

    Yaba daba doo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent gotten my fridge yet. Doing this for best buy rewards lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product little pricey Inside is even more great Best Buy is the perfect place to buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge except for the flap of the door doesn’t close properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and functional. A little too industrial looking. We made the purchase but glass panels aren't available until 2 months from purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty looking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price but hard to keep clean and doesn’t fit that many items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigrator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason is my favorite sale agent. I recommend to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke 30

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator still waiting on my panels. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price , product and quality - it looks very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Availability and options for panels limited. Sales person misled delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation service and product will see how it work within the next couple of weks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it it’s bigger than expected really nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keith

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase would recommend this item to any one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New box happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to it but liking it so far. Will order panels soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung frig.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Needs handles because of finger prints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge! Lacks storage space in doors, but we had so happy with it o stall, we’ll adjust to that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung is honestly not designed for Americans. We got the biggest we could—30 cubic feet—and yet it’s not designed for taller items such as milk, wine bottles, and family size condiments. We had to pull a shelf to accommodate these taller jars and bottles. That immediately decreased our storage capacity. The unit is stainless steel but they built it out of the least expensive material that shows every smudge and fingerprint. Before you think that’s not a big deal, remember this unit has no handles! You have to grab recessed indentions, making it almost impossible not to smudge the doors. We also learned from the repair tech that they don’t use ice in drinks in Asia or Europe so the ice maker is an American addition. Its capacity is very low. Finally, the brand new unit wouldn’t cool properly. The tech had to order a new motherboard the first week we had it. When he removed the original motherboard it was so hot the tech had to drop it on the floor to keep from burning his hands. I’m just thankful this twenty-two hundred dollar wonder didn’t burn our house down!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible, do not buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing how you can do so much research, find one that shouldn’t have any problems, and still run into problems. Just after a year it formed a leak in the sealed cooling system requiring the entire unit to be replaced. Luckily I had the Best Buy warranty

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you for your feedback on our refrigerator. Rest assured that we are working to improve our products and services with the help of your review. Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Nicole Samsung