Customer Ratings & Reviews
- Model:
- RF30BB6600AP/AA
- SKU:
- 10886074
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Delivery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is nice however installation was rocky. One of the glass panels was shattered and the bottom panel would not snap in. Not sure if it was installers or a defect. Installers were nice. 2 rescheduled appointments and still no doors due to ? Manufacturing issues. The only person who helped give real resolution answers was Randal at the local store. Nice to see some in person customer service still exists.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand that your overall installation experience can be disappointing.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance with the refrigerator. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Not clear in the advertising on display.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy rep did not disclose that glass panel doors were sold separately. So we had to spend another 350 on top of the 2100 for refrigerator. They delivered refrigerator with out the panel’s. Then we bought them and they came to install and only had two of the three glass panels to complete. So we are now waiting for the final glass door.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
Your Reference Ticket Number: 1144616773
-Angelica
Dunelfelix
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I can change my panels from time to time I want to change
I would recommend this to a friendDisappointed in the design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was super excited about this refrigerator, until it was in my home. You can only open the frig from the bottom and I am only 5'5" and have to bend down, never mind the other tall people in my family. We hate it. Wish I could return it for one with handles.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MaryaliceS,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Aloe
- Pros mentioned:Overall performance
Kitchen suite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works as advertised, very satisfied with purchase. The sales, delivery, and install were all done professionally. Very pleased all around.
I would recommend this to a friend So-so fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eh….i like that I can control it from my phone. I do not like that the ice cube bins never fill. We were gone on vacation a week with no ice cube usage and the bins literally stayed half full or less. Never filled!??
No, I would not recommend this to a friendBrand response from Samsung
Posted .We aim to provide you with an improved experience compared to what you currently have with your fridge, ToddM. Let us help you achieve that.
Here's what to do if your ice maker is not making enough ice. Please see the link and hyperlinks and watch the full video for more details.
The ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146647755, to help our team pull up your information when you message us.
Have a great day.
-John
Product is fine but wrong one ordered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is fine but the sales associate ordered the wrong one. I had to either purchase panels for an additional $400 or go through the hassle of swapping out another refrigerator. Not much of an option for something that wasn’t my fault.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Samsung Bespoke fridge has been great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the appliance!! Very spacious inside of the fridge. The food has also stayed fresh longer because of the consistent temperature.
I would recommend this to a friendLove it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a very nice fridge I like how you can customize it with different colors
I would recommend this to a friendIce despenser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ice maker is not working properly. Beautiful refrigerator but not happy because of this issue.
I would recommend this to a friendBrand response from Samsung
Posted .We understand your disappointment in dealing with an ice maker not working correctly, CosmeL. Let us help.
Here are the resources to help with the ice maker that is not functioning correctly. Select the same experience you're having with the ice maker from the list to troubleshoot it on the first link; check the hyperlinks attached for other helpful tips. You may also watch the full video of the second link.
Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
Ice maker is not working properly:
https://www.youtube.com/watch?v=rArwTN_yhCc
Lastly, the video link below has information about maintaining the ice maker, which we recommend checking, too. You may watch the entirety of the video.
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147463989) to help our team pull up your information when you message us.
Thank you.
-Angelica
Too mad to be mad!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy can sit down somewhere!! They delivered three dented refrigerators to my house and promised me a $200 gift card weeks ago if I accepted the last fridge they delivered to my home. I have yet to see it. Buyer beware!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Our goal is to assist you at any time. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for our better assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience and address any other concerns you may have.
Have a great day.
-John
- Pros mentioned:Ice production
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. It holds so much more and not really use anymore room in the kitchen. The two kinds of ice is great.
I would recommend this to a friend Appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in store help was amazing very understanding and helpful
I would recommend this to a friend- Pros mentioned:Capacity
Big and Cold.. Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is so big and nice. I love the 2 options of ice. I also love that I can change the color of the doors to add character.
I would recommend this to a friend - Pros mentioned:Capacity
Plenty of room for all your needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room & the design is exactly what we were looking for. Plus 2 different kinds of ice works great in our home.
I would recommend this to a friend Decent Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could have better quality shelving. Some shelves felt unstable and easily breakable.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Bryan,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Charles
New Fridge not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good fridge but the ice maker is a little slow
I would recommend this to a friendDelivery sucked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is nice but delivery was TERRIBLE!!! It took them 3 tries to actually get it delivered. I told them about my street being narrow and no parking and still they had an issue.
I would recommend this to a friend- Pros mentioned:Overall performance
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. No complaints yet. Delivery was messed up by Best Buy but nothing wrong with product.
I would recommend this to a friend Nice work and product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys came foe delivery was nice and professional
I would recommend this to a friend