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Customer Ratings & Reviews

$2,697.00

Customer reviews

Rating 4.7 out of 5 stars with 1531 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,531 reviews
  • Rated 4 out of 5 stars

    Ice Maker Stops after 2-1/2 years.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this fridge for 2 years & 6 months. Love the layout, love the more than generous space. BUT, for the past month the icemaker had been dropping 4 of the large-sized cubes formed as 1 large block. This morning the touch control pad was inoperable & flashing an error code. Called Samsung & was given instructions that we, as Senior citizens could not do. Began a "service request" but halted when Samsung could not tell us any pricing, date of service, or how long the usual wait time is for Samsung ice maker parts. (Local guy is coming out this afternoon.) Samsung is known for having ice maker problems. I should have know better: I will NOT be buying a Samsung fridge in the future.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 5 out of 5 stars

    Great Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and plenty of room inside! Great refrigerator with plenty of ice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Huge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much space! This is a great fridge and we are so pleased with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung thumbs up!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine and the dual ice maker! The individual door dispenser for water is a gem and I love the water pitcher!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, of very good quality; it looks beautiful in a kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Very satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely satisfied with my purchase. The best feature is the auto fill water pitcher. The small door in the front makes it easy for my son to access his snacks. I also love the smart feature that reminds me that the door is open. The freezer is a great size. I bought dividing baskets to organize and it suits my needs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Samsung refrigerator french handle free doors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's spacious, love the filter water, drink station. Ice maker. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung fridge white panels. 100% recommended

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Ice production

    Rated 2 out of 5 stars

    Please consider the following before you buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Nice looking. Spacious from inside. Water pitcher for cold water with auto fill function. Lots of Ice with 2 different size of cubes. Good for filling up water bottle with smaller opening. Glass panels, nice asthetics and convenient to leave a quick note or reminder. Cons: No Handle to open or close the fridge. This will lead to door slaming since there are no handle to control the door when closing. Especially kids. The water dispenser is inside. Hence when dispensing water the fridge is open and loosing cold air. Ice dispenser in the freezer. You need to use hands to get ice. Which can get messy if you have kids. To open the door to water dispenter has separate opening. The Fridge comes with 4 washers to help balance the doors. One of my door was not adjusted by the installer. Hence the tab between the doors was not shutting and sealing the fridge. Hence it was leaking cold air. We accidentally disposed the washers and later I had to fish them out of the trash. Summary: I will not recommend this fridge for practicle reasons. Lookwise its nice and ellegant.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you for expressing your thoughts about the fridge, Gman. Let's help you in the best way possible with your unit.

      A properly shut door provides comfort and protection. When it comes to the doors of your refrigerator, there are several ways you can ensure that they are always functioning and looking their very best. Learn more from these details.

      Refrigerator or freezer doors will not close:
      https://www.samsung.com/us/support/troubleshooting/TSG01001017/

      You may watch our youtube video about "Care for your Samsung refrigerator doors":
      https://www.youtube.com/watch?v=ZaguMbi4pzA

      How to level your Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00062321/

      For additional reference, I have shared this link about "Samsung refrigerator setup and installation":
      https://www.samsung.com/us/support/answer/ANS00091402/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145370658, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    My new fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator, especially for the ice buckets that are easier to get instead of having to press breakable glasses onto the ice dispenser in my previous fridge. It is also quite big so I am very satisfied with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Great addition to my kitchen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for about a month now and I absolutely love it. It makes two sizes of ice and it has a really good supply.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator Plenty of room in all compartments We love the 2 different sizes of ice cubes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very spacious. It is a bit weird that in order to control settings you have to download the app but otherwise very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung Rock!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous and functional. What more can I say, 3rd door for water dispenser is genius.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    samsung bespoke,,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the refridgerator! also got a free promotion , free panels,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Bespoke Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had it a few weeks and everything is working great. Great experience with our sales person and with delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 so far!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator! Lots of cool features. Can’t wait to get the matching appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product it is cold and looks nice also has a lot of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love glass doors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is beautiful and huge. Love everything about it including ability to clean the glass doors.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    ♥️♥️♥️

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the product, very spacious and beautiful!!

    I would recommend this to a friend