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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $2,429.99

Customer reviews

Rating 4.6 out of 5 stars with 176 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the beverage center, ample space, and dual ice maker features of the BESPOKE refrigerator. Many appreciate its sleek design and large capacity, finding it quiet and efficient in maintaining proper food temperatures. However, some users note challenges with fingerprint smudging on the stainless steel finish and the lack of traditional door handles. A few also mention minor issues with the water filter and door closure mechanisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 176 reviews
  • Pros mentioned:
    Ice production, Overall performance

    Rated 5 out of 5 stars

    Samsung bespoke fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridhe has nice amenities such as a water pitcher that automatically refills. The inside of the fridge is pretty large and fits all of our groceries. The ice machine makes two different ice sizes which is nice. So far the past 3 weeks ive had this fridge it has been working perfectly. The girl that helped us prucbase this fridge was wonderfully helpful in having us pick the right fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice good size.. and love the black color...super lot of storage space...

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Capacity, Ice production

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New so enjoy everything about it. Water pitcher automatic refill is convenient. Spacious. Dual ice cube shapes.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 4 out of 5 stars

    Very happy with this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re loving this refrigerator so far! We got a great deal on it since it was on sale, plus we got the “open box” discount for buying a previously returned item. The main reason for choosing this refrigerator besides the price was the ability to customize the color/finish of the panels. There were so many colors to choose from. Unfortunately, Best Buy didn’t have any panels in stock, we had to order and pick them up when they arrived…which was 3 weeks later. I don’t think this is Best Buy’s fault since all the other retailers we reached out to to see if they had them in stock had the same issue. Overall, we’re happy with our purchase and would definitely recommend this product. We love the features like the the beverage center with the auto-fill water pitcher and the ice maker, which makes two different sizes of ice cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Ice production

    Rated 5 out of 5 stars

    One of the best refrigerators I have owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best series that Samsung has introduced. They really designed this one well, from the dual type ice machine below and the beverage center with the built in water pitcher to the storage access. We have a 4 panel door unit in our kitchen and this one we bought for our bar downstairs. We love it!! Thanks Brian at Best Buy you made it easy as always.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Three Door Bespoke Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator, despite is being delivered damaged on one of the door panels I love it. I was able to get a replacement door panel in no time. It is very spacious and the two most important things to me was the ice cubes and water filter( it auto refills). When the door is open I receive an alert through my phone. I recommend that you purchase it.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Ice production

    Rated 5 out of 5 stars

    Best investment ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new fridge! The freezer bottom has the ice maker with the best ice. Ya know the ice that you can just eat on its own. The beverage center is amazing. The drawers fit so much. I added some lazy susans on the middle shelf and its just perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Capacity

    Rated 5 out of 5 stars

    So far good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and love the pitcher for water and the fact the water dispenser is inside. I wish i could get my hands on the Navy Glass for this model. Other than that so far good with this new beauty

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Amazing Fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love looking at my blue fridge in the morning with my coffee. It's the coolest appliance I ever had! And I've been here on earth for 65 years!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Very Happy with purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the ability to change looks. Love how spacious the refrigerator is and the size of the drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Buy! Literally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was eyeing this refrigerator for awhile before I finally decided to get it and I'm so happy I did! It has so much storage room. One of my favorite things is how the door splits and there is your water and a pitcher you can put lemons or whatever you want in it. There's also an app that syncs with the refrigerator. I can control the temperature and it alerts me if a door was left open. Its pretty neat. My panels haven't arrived yet, but I love this refrigerator!!

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Door issues already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month we have to call service. A piece on the door at the hinge has already broken. Now the doors are not aligned. Hoping for the best.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Functional, Practical, and Flexible!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I m delighted to have an excellent refrigerator, and the flexibility to choose the external panels. I chose one white (left side), and two stainless (right side) and (freezer lower section). Everyone uses the white panel as a whiteboard messaging center (shopping lists, notes, and jokes). We love the features, the four crispers, the icemaker and the overall product. It suits our kitchen and family needs perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to switch my old refrigerator and found this gem which has soft pastel ton panels nicely matching with my kitchen area. Storage is good enough to store food and drinks and helps get organized. Will recommend here around.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has more space than I realized. The Best feature for me is the mini ice cubes Love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Best choice ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my bespoke fridge. It's spacious, quiet and is wonderful. Plus affordable!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks amazing, very colorful. It's also very quiet and efficient. Best Buy delivered on time and installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very good capacity We are very happy it could be better if we had the panels matching my kitchen navy blue.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent fridge I have r had any problem with it a lot space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, I love it!! I loved that i could change the color just for me!

    I would recommend this to a friend
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