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Customer Ratings & Reviews

$2,429.99

Customer reviews

Rating 4.7 out of 5 stars with 1519 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers appreciate the BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center's beverage center, capacity, and sleek design. Many users find the overall performance and ice production to be excellent, and the size and quiet operation are also well-received. However, some customers have noted that the fingerprint resistance could be improved, and there have been a few concerns about temperature control, color, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Rated 2 out of 5 stars

    Thank you Best Buy, However.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offered an exceptional service selling us the fridge but the only thing was that we purchased the fridge thinking it was available as soon as we put in the order. It wasn’t. We were told it was delayed not once, not twice but the date changed nearly 4 times just to have the fridge delayed 6 weeks after the purchase date. That’s insane and we are irritated. The least Best Buy could do is to check with the manufacturer for availability and tell us “oh if you want that fridge, it will be a 6-8 week wait”, etc, etc. pretty awful.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      We know the frustration of having a delay in the delivery of the Samsung refrigerator. We'd love to assist you.

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 3 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator, but it was very difficult getting it delivered

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, MelissaB.

      We are glad to know you love your fridge. To better assist you with providing feedback on the delivery experience you had, please don't hesitate to contact our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Delivery sucked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is nice but delivery was TERRIBLE!!! It took them 3 tries to actually get it delivered. I told them about my street being narrow and no parking and still they had an issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is fine..however, significant delivery issues..

    I would recommend this to a friend