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Customer Ratings & Reviews

$2,429.99

Customer reviews

Rating 4.7 out of 5 stars with 1519 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers appreciate the BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center's beverage center, capacity, and sleek design. Many users find the overall performance and ice production to be excellent, and the size and quiet operation are also well-received. However, some customers have noted that the fingerprint resistance could be improved, and there have been a few concerns about temperature control, color, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 48 reviews
  • Rated 5 out of 5 stars

    spacious & sleek

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge! It’s very spacious if you’re a person that buys a lot of fruit and veggies. Opposed to the other models sacrificing in the middle freezer drawer for two extra drawers for fruits and veggies is so worth it in my opinion. The beverage station is extremely convenient and useful. The beverage station doesn’t take up a lot of space. The ice maker is located in the slide out freezer eliminating a bulky device in your fridge. It also makes TWO different sized ice. A ice cube and a smaller ice cube. It’s awesome. The ice tray is also removable. Making it easier to severe drinks to friends and family. I honestly don’t have anything to say negative about this product. I literally had to remove portions of drywall to make this massive fridge fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this refrigerator. I didn’t think the beverage center would be a big deal but it’s amazing.one small design flaw is that you have to open both doors to get the bottom drawers open. But everything else, including the easy cleaning and fingerprints almost on-existent far outweigh that. I was surprised at the space I have in this thing both in the freezer and the cooler. Definately would recommend.i also HAVE to mention the delivery men. This is a big refrigerator and I apparently have very narrow doors. They were efficient, courteous and moved my old refrigerator with as much care as they did my new one. They had to take off doors and hinges and use two different doors so the amount of things they had to take apart was doubled. They put everything back the way they found it. No mess no complaints. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I absolutely love this fridge! The space is amazing and a great size freezer! We were surprised to see it makes 2 different sizes of ice and comes with a nice scoop. It’s the littles things in life lol. Would definitely recommend. I also worked with Austin who came out to the house to measure for the appliances to make sure everything would fit. He put together a couple of different options and was so easy to work with. Delivery was great as well. Overall an excellent experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spacious size refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a new fridge since 2005. These new models are spacious but inorefer more freezer space than refrigerator space. The water refill pitcher is great but takes up space as well as the two size ice cube tray. However, they r both nice features.oat refrigerators have the same storage space such a matter of quality and price. What was Samsung because they’re well-known and research this product and it had good ratings so far so good. We’ve had it for two months almost now..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Beast of All Refrigerators

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love love my refrigerator. It’s so big and has so much space and not like others with empty space. Love the water station and the ice is amazing with two different sizes available. I love how you can open one side of it to get something out without having to open both doors. The freezer part is at the bottom and I love that it has such a big space to separate all different kinds of meat. This has been one of the best purchases my husband and I have made in our 37 years of marriage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good excellent fridge very comfortable large spacious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love at 1st sight!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was love at 1st sight! We were actually shopping for new set of washer & Dryer but this caught my eye, sooo cool, sleek and clean looking. I had to have it. And do not regret it, we get lots of compliments on it from everyone who visits. I do agree with other reviews on the drinking station, does not have lots of room for actual drinks, but i uses onenof the drawers for additional drink storage snd that works for me. My kids and I also love that it makes 2 sizes for ice, and never thought I'd love the self refillible pitcher!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomy and great Bev Center

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got this and so far, it is quite nice. It is roomy with a convenient beverage center and fun ice selection (two kinds offered). I do wish I could customize the placement of the shelves and that the lighting were brighter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practical in so many ways. It's a gem. This fridge has so many compartments you can put away groceries enough for a big family. The beverage compartment is an amazing feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love our smart fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OBSESSED with our fridge!!!! spacious, lots of different ways to organize, huge freezer and love the different size ice cubes with our bev center!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bespoke fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator with plenty of room. Some of the things it does are hard to figure out unless you are very computer savy. Old people like me who didnt grow up with computers, know nothing; and have an extremely hard time trying tonfigure out and understand how to set up certain things. I thought when I was talked into buying the Best Buy Package that they set it up when they delivered it. Guess I was wrong or misread it. But once we set it up, after taking off all the shrink wrapped plastic which took all day, its an amazing piece. Not complaining about the plastic, nice that everything was protected and most of it came off easy. But I thought they did all that. Didnt know I was gonna get stuck with so much plastic that it filled up my entire dumster and had to wait until it was dumped to put the rest in it for next week. I thought they would have taken all the cardboard and plastic with them like the guys did when they delivered my stove, on the same day. And they set it all up. Kinda confused as to why one did and the other didnt?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space and features are great on this fridge. The ice maker and water dispenser are both great!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Big Families , Very Spacious. We love the water aspect where we do not have to open the whole fridge to get to the water. We like the space in the freezer portion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator it’s so spacious and I love the beverage room it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product - horrible service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This positive review is specifically about the fridge. I’ll write about the order and installation problems below. The fridge itself is beautiful, sleek, clean, and plenty of space. The only thing you need to careful with is closing the doors. In some fridges as the door rotates to close it automatically seals. This fridge you need to give it an extra push to make sure that happens. Now in terms of the order and delivery: delivery showed up 6 hours late. They did not put on the water line we ordered and didn’t tighten the line to main water connection and resulted in a major leak. I called Best Buy multiple times and each time they said they created a ticket for repair. 4 different reps never created a ticket. In relation to the raft of our order (range, microwave, and dishwasher) those orders were delayed/canceled multiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly spacious and sleek. I love not having to worry about bumping against handles as I walk by it. The Beverage Center is awesome and the pitcher is definitely nice to have on a hot summer afternoon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beverage door and self fill pitcher very spacious food storage area’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool stuff!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it! The pitcher, the kinds and amount of ice are amazing! So much room in the fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. Very spacious and great use of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Absolutely the perfect purchase. There's tons of room. More than expected. The freezer space is phenomenal since i know that's a consistent complaint about french door refrigerators. I would absolutely recommend this refrigerator!

    I would recommend this to a friend