Customer Ratings & Reviews
- Model:
- RF30BB6600AP/AA
- SKU:
- 6493499
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center's beverage center, capacity, and sleek design. Many users find the overall performance and ice production to be excellent, and the size and quiet operation are also well-received. However, some customers have noted that the fingerprint resistance could be improved, and there have been a few concerns about temperature control, color, and door alignment.
This summary was generated by AI based on customer reviews.
Sleek style, but dosen’t perserves the vegtables.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi, I like the style but unfortunately has some issues. 1.The frige isn’t able of keeping the fruits and veggies cold. 2. The ice machine took more than 16 hours to produce ice. I will update if possible. The tech from best buy suggested to get another brand or model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a reliable fridge at home. Allow us to help.
Here is a guide to help you if your fridge is not cooling enough. Please click on the embedded word and watch the video included.
Cooling issues with Samsung refrigerator or freezer
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
We recommend placing your fruits and vegetables in the crisper drawer because these drawers allow you to adjust the humidity based on the items you're storing. For more details, please check this link. Make sure to select "Crisper drawers help produce last longer."
Tips for an organized Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00084845/
I have also shared this link on how to control the humidity of the crisper drawer. Please choose every option available.
Controlling the humidity in your vegetable crisper drawers
https://www.samsung.com/us/support/answer/ANS00081522/
Below is a link to help you diagnose if your ice maker is not producing enough ice. Please click on the embedded word.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148063831) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Design
Houston BestBuy Outlet Samsung Bespoke Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was smooth and easy. The fridge looks great and fits the space well. We picked this fridge out from the BestBuy Outlet here in Houston. However, upon arrival the fridge displayed several error codes and the light in the fridge would not stay on.
I would recommend this to a friendBrand response from Samsung
Posted .We understand the importance of making sure your refrigerator is fully functional, JessiSaber. Let's get the information to address error codes and the fridge's light.
The links below will guide you in understanding the error codes of the refrigerator and ensuring your fridge's light operates normally. Learn more by checking the hyperlinks and watching the video.
Samsung refrigerator error codes:
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
Samsung refrigerator lights do not turn on:
https://www.samsung.com/us/support/troubleshooting/TSG01109322/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146986971) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
freezer problems
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look of the Fridge, we got the white glass. Also love the beverage center, especially with small kids so they cant get to water dispencer and make a mess. We have only had it a few weeks and our freezer is icing over ALOT (see pics). Hoping someone can come soon to fix it. Very disappointed that it needs fixed already.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Let's look at some solutions to get your fridge's freezer properly, LindseyW.
We understand how you feel about the freezer frosting so quickly. Let's examine the areas where frost has formed and explore the link to prevent its occurrence in the future.
Frost in the freezer or refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
I have also included a link to the fridge's user manual. See page 64 under troubleshooting (Fridge/freezer is over-cooling):
https://downloadcenter.samsung.com/content/UM/202212/20221216131604539/FDR_RF8000B_DA68-04402K-01_EN_MES_CFR.pdf
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146032469) to help our team pull up your information when you message us.
Have a great day.
-John
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give you guys a three why? Because I love the store service, but the delivery was not what I expected. I had to send one back so I can get another one with the same problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Freezer stopped working after 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is very roomy nice looking refrigerator. Unfortunately the freezer stopped working lastnight after 2.5months. Been on the phone with best buy support for 1 hrs so far.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
- Pros mentioned:Capacity
Ice maker troubles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is beautiful and has great storage capacity. The ice maker seems to be a thorn in my side. I have followed every troubleshooting guideline and still struggle with making ice. Tried contacting the support center and sat on hold for what seemed like an eternity. I love the fridge but struggle with the ice maker.
I would recommend this to a friend Color and depth issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I fully agree that this is my fault, this refrigerator sticks out 12” from my counter. Ordered white that is really more of a gray color. The sides are black. Why would anyone ordering white want black sides?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you very much for your observation of our products. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
- Pros mentioned:Overall performance
Difficulty in getting panels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered all three panels Along with the refrigerator. The refrigerator is very good but only two panels came instead of three. They canceled the order on bottom panel and we had to re-order and request another install which took another week.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us of your experience purchasing one of our Samsung refrigerators.
To better assist you, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you!
-Angelica
Good refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator, but it was very difficult getting it delivered
I would recommend this to a friendBrand response from Samsung
Posted .Hello there, MelissaB.
We are glad to know you love your fridge. To better assist you with providing feedback on the delivery experience you had, please don't hesitate to contact our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Beverage center
No pellet ice after 3 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge with lots of room but the small ice maker has stopped working. Hopefully it can be fixed soon. Beverage center is a hit
I would recommend this to a friendBrand response from Samsung
Posted .Hello RobertL,
We care about the fridge's betterment. Let us help you with your ice maker.
To fix your ice maker, please click the link below, hover your mouse over the hyperlinks, and watch the instructional video for tips.
The ice maker is not working (Please choose the best that describes what you are experiencing in your ice maker):
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146688511, to help our team pull up your information when you message us.
Have a great day.
-John
Watch your circuit breaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome, BUT. When it was delivered, it constantly tripped our circuit breaker. We had to make the decision to getting a $700 more expensive fridge that maybe pulled less power, or upgrading our circuit breaker. That’s what we chose, but it diminished the discount.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Emerson,
We appreciate you sharing the overall experience you had with your Samsung refrigerator. We are saddened that you no longer have the product.
We would love the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
^Rainly
Mrs gregg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not finger proof, smudges Disappointed in this
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how important it is to maintain the refrigerator's pristine condition. fred.
Here's a link to help ensure your refrigerator's interior and exterior are clean. Kindly select which part of the refrigerator you want to clean to get the appropriate instructions.
Refrigerator cleaning guide:
https://www.samsung.com/us/support/answer/ANS00063107/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146979767) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Good refrigerator!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator however the door on the left dosnt work correctly and cool air escapes through that gap in the door unless you close the left door before the right putting the flap over-it’s suppose to fold over itself but it dosnt-not sure why this is an issue-I’ll looked at it and tried to move the door but with no avail.
I would recommend this to a friendBrand response from Samsung
Posted .GailS, we want you to have the best experience with your refrigerator. Let us help you out.
If the fridge's door does not close easily, it may impact its cooling performance and eventually create frost.
Here is a link for tips and tricks to help you with your fridge door not closing properly. Please click on the embedded word.
Refrigerator or freezer doors will not close
https://www.samsung.com/us/support/troubleshooting/TSG01001017/#hinged-door-on-the-refrigerator-does-not-close
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Have a great day.
^Camille
- Pros mentioned:Overall performance
Strange noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a weird humming noise that I’m not sure if it’s normal or not. But other than that works great.
I would recommend this to a friendBrand response from Samsung
Posted .Hi NatBee,
We are glad to hear that you are using Samsung products. We are here to help you out with your refrigerator noise concerns, you may click the below link for a better understanding of the operational noise.
Understand the noises coming from your refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
To better assist you on this matter and to collect more details of what happened, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144939559) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great Fridge for a Smaller Family
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally thought this refrigerator would suit our family, but I felt that it has very limited space. The ice takes forever to fill and with a family of six, we are out of ice right away. With this height, it was awkward to open the doors on the bottom, we always have to hunch over to open. I did however love the little ice size and the second level of drawers inside.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there, Sandrag.
Let us go ahead and improve your ice maker's performance as well as maximize the space in the fridge.
Please use the tips at this link to organize your fridge and keep your food fresh.
https://www.samsung.com/us/support/answer/ANS00084845/
You may also visit this link to learn more details on how to properly stock your Samsung refrigerator and adjust the shelves and bins to save space:
https://www.youtube.com/watch?v=pN8js9mZrXI
Although the ice maker is capable of making 10 pounds of ice a day, it's only capable of holding 2 pounds of ice at a time.
This link will show you the steps to keep your ice maker from producing ice the way it should. You may also click on blue links that are related to what the ice maker is experiencing.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145781896) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
Disappointed in the design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was super excited about this refrigerator, until it was in my home. You can only open the frig from the bottom and I am only 5'5" and have to bend down, never mind the other tall people in my family. We hate it. Wish I could return it for one with handles.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MaryaliceS,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Aloe
Not clear in the advertising on display.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy rep did not disclose that glass panel doors were sold separately. So we had to spend another 350 on top of the 2100 for refrigerator. They delivered refrigerator with out the panel’s. Then we bought them and they came to install and only had two of the three glass panels to complete. So we are now waiting for the final glass door.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
Your Reference Ticket Number: 1144616773
-Angelica
So-so fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eh….i like that I can control it from my phone. I do not like that the ice cube bins never fill. We were gone on vacation a week with no ice cube usage and the bins literally stayed half full or less. Never filled!??
No, I would not recommend this to a friendBrand response from Samsung
Posted .We aim to provide you with an improved experience compared to what you currently have with your fridge, ToddM. Let us help you achieve that.
Here's what to do if your ice maker is not making enough ice. Please see the link and hyperlinks and watch the full video for more details.
The ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146647755, to help our team pull up your information when you message us.
Have a great day.
-John
Product is fine but wrong one ordered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is fine but the sales associate ordered the wrong one. I had to either purchase panels for an additional $400 or go through the hassle of swapping out another refrigerator. Not much of an option for something that wasn’t my fault.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Ice despenser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ice maker is not working properly. Beautiful refrigerator but not happy because of this issue.
I would recommend this to a friendBrand response from Samsung
Posted .We understand your disappointment in dealing with an ice maker not working correctly, CosmeL. Let us help.
Here are the resources to help with the ice maker that is not functioning correctly. Select the same experience you're having with the ice maker from the list to troubleshoot it on the first link; check the hyperlinks attached for other helpful tips. You may also watch the full video of the second link.
Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
Ice maker is not working properly:
https://www.youtube.com/watch?v=rArwTN_yhCc
Lastly, the video link below has information about maintaining the ice maker, which we recommend checking, too. You may watch the entirety of the video.
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147463989) to help our team pull up your information when you message us.
Thank you.
-Angelica