Customer Ratings & Reviews

Love love love, I always give my guest a tour of my fridge. It’s to precious I don’t even put my kids drawings on them.

We are enjoying this refrigerator! The beverage center is everything we could ever ask for!

I was very impressed with the features of this refrigerator. From making ice to water to having an app to control setting. I would definitely recommend this item to those who are going for best features.

Love this refrigerator/freezer. Has turned out to be a great purchase. A rep from Samsung was actually the individual who helped us. He was very knowledgeable and help guide us through this process and made it very easy.

I love how spacious it is and I love the beverage center option. I also like that the icemaker is in the freezer. I have to get used to there being no hsndles on the refrigerator. I have the stainless steel so I do find myself cleaning fingerprint smudges often. I like that i csn change the color of the panels, Ill definitely try the white panels soon.

Beautiful refrigerator with a lot of space. Love the dual ice trays. The beverage center is very convenient and useful.

love our new Cafe refrigerator. It has room and organizational options for what ever we need. It is we don't even know it's there until we look at it and see how beautiful it is. Love it

Good fridge so far. Fancy. Best Buy installed it well. At the same time I bought a clothes dryer- they said they would deliver both at the same time- but I’m still waiting for the dryer(about 3 months waiting now)

Have had this fridge for about a month and it has been great.. the beverage center is a awesome feature to have and really enjoy that i can customize the front of the fridge

There are many negatives about this fridge with just two positives. The self fill pitcher is great and really convenient and the two types of ice are high quality and useful. Now for the negatives. The doors require an extra 2 inches on each side of the fridge for clearance to open. So unless your cabinets are set up in a way where you have this abnormal amount of clearance needed don't buy this. This info is not contained on any spec sheet from samsung or best buy for some head scratching reason. Also you cant access drawers internally with out having both doors open, a cooling nightmare. The release to access the water is only on the bottom of the door so unless you are 5ft or shorter be prepared to bend over and smack yourself in the head with the door as you awkwardly try and open it. it was hysterical watching my kids smash their face trying to open it but not so funny when I did it to my self. While there is a lot of square footage for storage it can't be efficiently organized for much. The freezer is great but the ice tray has a horrible lay out. The scoop is contained above the ice in a secret compartment but if you use the scoop you can't put it back unless you close the freezer all the way and then re open it again to access the secret compartment. I am convinced this fridge was designed by a team of graphic artist who have never been in a Kitchen except to unpack their doordash orders.

So far, this fridge is amazing. Have only had it a month but is everything we hoped for. Looks great, works great, and love the beverage system. Lots of great features at the price point!

Love this fridge! So much organization to it and love the 2 different types of ice cubes. The water pitcher gets used frequently to fill up the kids cups and perfect for a hot FL say when you just need to get a cup of water to cool down.

We love this refrigerator. The beverage center is key, the pitcher fill its self up. This makes it easy to have filtered water ready for your coffee. We have had two friends buy it after see it at our house.

I am very pleased with the refrigerator, I love the two different size ice cubes, I’d like the room in the refrigerator as well as in the freezer. I also like the sleek look. My husband wishes the handles on the inside of the individual drawers, head handles rather than opening at the bottom. That is the reason for the four stars.

Awesome appliance - very spacious - modern style -ice maker & water pitcher are very convenient.

Great refrigerator tons of room and look great in my kitchen.

Pretty good has good space. The water despenser is purdy good.

I am extremely disappointed with my refrigerator purchase and the service that followed. I bought a 2-year warranty plan with Best Buy, and right after those 2 years expired, the water dispenser stopped working. I contacted Samsung directly, and they told me the part I needed wasn’t available. Instead of resolving the issue, they tried to charge me and even suggested I purchase another water filter—even though I had already bought two genuine Samsung filters and was still having the same problem. It’s been over a month now, and the issue remains unresolved. The customer service from Samsung has been terrible—unhelpful, dismissive, and unwilling to stand behind their product. For the cost of this appliance, I expected much better quality and support. I am genuinely questioning purchasing any more Samsung products again after this experience.

Bought the refrigerator two weeks ago from Bentonville, AR Bestbuy. we had received it ontime with quality delivery and installation was completed by the thirdparty experts from bestbuy. The product is really awesome. features are really worth for the money we spent. definitely recommend this to others

I purchased this refrigerator to replace a Samsung fridge I had recently purchased. the features of the Bespoke model were just what I wanted. My daughters thought I had lost my mind until the new one was installed.