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Customer Ratings & Reviews

$1,999.99
Save $790
Comp. Value: $2,789.99

Customer reviews

Rating 4.7 out of 5 stars with 1517 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center's beverage center, capacity, and sleek design. Many users find the overall performance and ice production to be excellent, and the size and quiet operation are also well-received. However, some customers have noted that the fingerprint resistance could be improved, and there have been a few concerns about temperature control, color, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,517 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge that matches perfectly with all my cabinets and helping me achieve my goal to an all white kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 4 out of 5 stars

    Great fridge. Ice maker is lacking.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge, very spacious and the beverage center is great. The ice maker is giving me some trouble, some days it makes a lot of ice and other days very little. I can’t seem to figure out what is causing it or how to fix it.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Love this fridge!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge open box deal! Love it! The customized panels really allow a personal touch and the water dispenser is really next level!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge and the 2 different types of Ice that it makes!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Buy! Great purchase!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator I’ve ever owned. I have to say the design is perfect. The amount of space For storage is perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 4 out of 5 stars

    SamsungFridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, it has a lot of storage space and makes it easy to organize products in our kitchen. Although we would have loved a white or lighter color for the sides.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Wonderful Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love how spacious the fridge is! The ice maker is amazing and we love it has two different sizes available.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, beautiful fridge with plenty of space.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Warranty Ends, Problems Begin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with my refrigerator purchase and the service that followed. I bought a 2-year warranty plan with Best Buy, and right after those 2 years expired, the water dispenser stopped working. I contacted Samsung directly, and they told me the part I needed wasn’t available. Instead of resolving the issue, they tried to charge me and even suggested I purchase another water filter—even though I had already bought two genuine Samsung filters and was still having the same problem. It’s been over a month now, and the issue remains unresolved. The customer service from Samsung has been terrible—unhelpful, dismissive, and unwilling to stand behind their product. For the cost of this appliance, I expected much better quality and support. I am genuinely questioning purchasing any more Samsung products again after this experience.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Shawn,

      We truly understand how upsetting it must feel to have your refrigerator’s water dispenser stop functioning. We wish to help.

      I have shared the website of our authorized distributor for parts and accessories below. Please visit the website to check the availability of the part that you need for your water dispenser of this refrigerator.

      Samsung Parts:
      https://samsungparts.com/pages/supports

      In addition, you may also schedule an appointment for a qualified technician to visit using the link below.

      Repair Services:
      https://www.samsung.com/us/support/service/

      Should you need more assistance with your refrigerator, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1151166838 to help our team pull up your information.

      Leo Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent capacity and dising recommend for your house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brilliant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best fridges out there. The competition isnt even close. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My best buy stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Im an truly happy with this appealing style fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about the Bespoke products … love, love, love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Buy Again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a few months ago and we love it. Tons of space and really enjoying the ice bites. Give great texture and all day ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is spacious and exceeds all my expectations. It goes very well with the look of our kitchen and our backsplash

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space, i love the beverage center. Only thing is the ice doesnt fill up all the way but the installer said its not supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very classy plenty of room in the refrigerator and the freezer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GREAT FRIDGE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with this fridge, so roomy and gives me more space to pull groceries than the regular french doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes you just can't have what you want.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this product when I picked it out the salesman told me it would fit in the spot in my kitchen. I had the measurements with me where my old fridge was. When they delivered it, the Fridge did not fit because the doors on the Samsung fridge are thick. I could not open the right door at all. I was very disappointed and unhappy that I had to look for a different refrigerator. I had to settle for another type and style.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and large volume am very happy the buy this one

    I would recommend this to a friend