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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,789.99

Customer reviews

Rating 4.7 out of 5 stars with 1488 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the beverage center, ample space, and dual ice maker features of the BESPOKE refrigerator. Many appreciate its sleek design and large capacity, finding it quiet and efficient in maintaining proper food temperatures. However, some users note challenges with fingerprint smudging on the stainless steel finish and the lack of traditional door handles. A few also mention minor issues with the water filter and door closure mechanisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,488 reviews
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Troublesome unit for us

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was relaced because the freezer door was uneven and there was no way to remedy the problem. This fault caused icing on the plastic above the ice collection baskets and also on the drawer slides. Now, the replacement is being replaced because it has a deep crease in the frame base below the freezer that keeps the seal from stopping moist aid entering the unit. This cause icing again, as well as icing on the fan forcing air from the freezer into the refrigerator portion. Consequently, temperatures in the refrigerator portion vary enough to jeopardize the safety of food stored there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good so far. Will update

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good so far. Will update once I I’ve had it longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful so far so good great features and great colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my refrigerator, customer service was great, the purchase price was great. All in all a very good purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was awesome. Super seamless purchase people were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love all the space, especially the beverage center!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Amazing fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow just wow. So much room and my favorite is the double ice maker for the different size ice cubes and the water station saves me so much money on water bottles and the filtered water taste okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales people very understanding and very knowledgeable. Great to work with. Delivery was also very knowledgeable and caring. Also great to work with...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Received item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received item yesterday, so far everything is good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsun Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we appreciate the spaciousness of our fridge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge, not so good installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Would buy another if I needed another.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge, Minor thing could make it Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge. Ice maker started clicking about 2 weeks after bought it and called Samsung they fixed it pretty quickly. Turns out there is a SB out for the Ice Maker for the little cube maker. Very happy with Samsung customer service and techs. Only minor issue is the middle sliding part on the door with water doesn't always slide over to close the gab between the two doors.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great in my kitchen like the was infusion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 3 door French Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aisha helped us in the store & was very knowledgeable. We purchased our Samsung Refrigerator a month ago and we really like it. It was delivered in 2 days. Juan & Sal were great. They took extra care when delivering the refrigerator coming through the house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Bespoke Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Fridge; great install team. .

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 3 out of 5 stars

    Color and depth issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I fully agree that this is my fault, this refrigerator sticks out 12” from my counter. Ordered white that is really more of a gray color. The sides are black. Why would anyone ordering white want black sides?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you very much for your observation of our products. Rest assured that we are working to improve our products and services with the help of your reviews.

      Have a great day,

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Love the look and style

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and style. Have had it for a couple months and no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product so far, easy to install dont pay dor it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, especially the concealed jug inside the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    singh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge auto fill picther function i love it easy to install each and every thing if u are handyman wifi functions very well if u leave door open it buzz on ur phone over all i love this fridge after all the hassle i made to get it

    I would recommend this to a friend