Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,789.99

Customer reviews

Rating 4.7 out of 5 stars with 1490 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the beverage center, ample space, and dual ice maker features of the BESPOKE refrigerator. Many appreciate its sleek design and large capacity, finding it quiet and efficient in maintaining proper food temperatures. However, some users note challenges with fingerprint smudging on the stainless steel finish and the lack of traditional door handles. A few also mention minor issues with the water filter and door closure mechanisms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,490 reviews
  • Rated 5 out of 5 stars

    Can’t live without the auto refill pitcher

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the fridge from the beginning but once I started using the pitcher it truly made my life easier. Never going back.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Terrible quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could put a zero I would. Fridge Delivered broken. Temp never went lower than 60 degrees. Was told by delivery guys not to touch fridge controls for 24 hours and temp set to cool down to about 30 degrees. Hundreds of dollars of food spoiled. Best Buy Did not send new fridge till the next week. Spent so much money having to eat out at restaurants because there was no where to store even coffe creamer with the new fridge internal temp at 60 degrees!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of having a working refrigerator to help food stay fresh longer. Let us help you with this, Faith.

      There are several options for fixing the problem and correcting the temperature.

      Cooling issues with Samsung refrigerator or freezer:
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/

      Initial settings on page 33. Setting the desired temperature or function, see page 36. Changing the temperature scale, on page 38. Fridge/freezer does not operate.Fridge/freezer temperature is warm, see page 64.
      https://downloadcenter.samsung.com/content/UM/202212/20221216131604539/FDR_RF8000B_DA68-04402K-01_EN_MES_CFR.pdf

      To better assist you with Samsung products, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145446629) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 3 out of 5 stars

    Watch your circuit breaker

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome, BUT. When it was delivered, it constantly tripped our circuit breaker. We had to make the decision to getting a $700 more expensive fridge that maybe pulled less power, or upgrading our circuit breaker. That’s what we chose, but it diminished the discount.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Emerson,

      We appreciate you sharing the overall experience you had with your Samsung refrigerator. We are saddened that you no longer have the product.

      We would love the opportunity to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best. Install was very easy with no damage to walls or fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent love it it’s big have a lot space the freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a wonderful upgrade to our previous fridge. We are very happy with our purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy and happy with purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice bite. To die for taste so good and the temperature is right on point

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge not crazy about the finish leaves finger prints every time you open it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Fridge!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this fridge exceeds our expectations. We love the "drink station" feature on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for a month so far works well. The only concern is that the doors on the out side in the front panels feel cold. I'm not sure if that is normal for it to feel cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best refrigerator i have, i love the panels swap for diferentes colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so please and happy with our purchase..I will recommend this to all my friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very stylish

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is amazing has lots of compartments and gets clean really quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic refrigerator!! And the installation was quick and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great, the water jug is a great feature that allows you to cut fruit into a small infused.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one yet

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great and flexible refrigerator highly efficient and really well built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect standard size refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge space, two types of ice. No handles as I have wall on 1 side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery service and appliance is awesome, just as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the product and the sleek look great to the ice actually in freezer where belongs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our new house. And it is super nice. I love that you can change the panels

    I would recommend this to a friend