Customer Ratings & Reviews
- Model:
- RF30BB660012/AA
- SKU:
- 6493529
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the beverage center, ample space, and dual ice maker features of the BESPOKE refrigerator. Many appreciate its sleek design and large capacity, finding it quiet and efficient in maintaining proper food temperatures. However, some users note challenges with fingerprint smudging on the stainless steel finish and the lack of traditional door handles. A few also mention minor issues with the water filter and door closure mechanisms.
This summary was generated by AI based on customer reviews.
Bespoke
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and delivery! I like that you can change out the glass
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buyer of samsung bespoke and the product did not disappoint.
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a big family this is the frig for you! Lots of space.
I would recommend this to a friendAtrocious customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely shocking customer service. This came without the glass panels and despite being told they were on their way on 2 separate occasions and taking 2 days off work for the scheduled delivery none of the panels have arrived. I have contacted the customer support number on 4 separate occasions and 1 visit to the shop but still have not received a satisfactory answer to when the panels will arrive. This refrigerator should not have been delivered with parts missing. We were not told this would be the case and will now be looking to return the refrigerator as we have no likelihood of the complete product being delivered.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this, don't hesitate to get in touch with our
BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question about the missing panel.
Please ensure that the panels are included in the purchase as we see it is a panel-ready fridge, and you would need to select the panels for it.
Have a great day.
^Charles
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product and state of the art delivery. I strongly recommend
I would recommend this to a friendGreat Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade to the kitchen. Fit right where we wanted and love this style.
I would recommend this to a friendWow!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a well thought out fridge for space and usability
I would recommend this to a friendJust based on price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, have yet to see it in action. Should be shipped to the house soon
I would recommend this to a friendGreat fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge except for the flap of the door doesn’t close properly.
I would recommend this to a friendExcelent but only one issue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great fridge. Everything is good but the stainless steel. It gets fingerprints way too easy.
I would recommend this to a friendFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how the fridge looks, very slik and not as bulky. Delivery was prompt.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great setup. Only thing for me is to open the door… to get some of the drawers you need to open both door.
I would recommend this to a friendGreat Fridge for a Smaller Family
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally thought this refrigerator would suit our family, but I felt that it has very limited space. The ice takes forever to fill and with a family of six, we are out of ice right away. With this height, it was awkward to open the doors on the bottom, we always have to hunch over to open. I did however love the little ice size and the second level of drawers inside.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there, Sandrag.
Let us go ahead and improve your ice maker's performance as well as maximize the space in the fridge.
Please use the tips at this link to organize your fridge and keep your food fresh.
https://www.samsung.com/us/support/answer/ANS00084845/
You may also visit this link to learn more details on how to properly stock your Samsung refrigerator and adjust the shelves and bins to save space:
https://www.youtube.com/watch?v=pN8js9mZrXI
Although the ice maker is capable of making 10 pounds of ice a day, it's only capable of holding 2 pounds of ice at a time.
This link will show you the steps to keep your ice maker from producing ice the way it should. You may also click on blue links that are related to what the ice maker is experiencing.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145781896) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
Ms.rink
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good i love my refrigerator i have to still get panels
I would recommend this to a friendPretty looking
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price but hard to keep clean and doesn’t fit that many items.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product little pricey Inside is even more great Best Buy is the perfect place to buy
I would recommend this to a friend- Pros mentioned:Overall performance
Strange noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a weird humming noise that I’m not sure if it’s normal or not. But other than that works great.
I would recommend this to a friendBrand response from Samsung
Posted .Hi NatBee,
We are glad to hear that you are using Samsung products. We are here to help you out with your refrigerator noise concerns, you may click the below link for a better understanding of the operational noise.
Understand the noises coming from your refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
To better assist you on this matter and to collect more details of what happened, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144939559) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Mad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Availability and options for panels limited. Sales person misled delivery.
I would recommend this to a friendYaba daba doo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent gotten my fridge yet. Doing this for best buy rewards lol
I would recommend this to a friendKeith
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase would recommend this item to any one
I would recommend this to a friend