Customer Ratings & Reviews
- Model:
- RF30BB660012/AA
- SKU:
- 6493529
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center's beverage center, capacity, and sleek design. Many users find the overall performance and ice production to be excellent, and the size and quiet operation are also well-received. However, some customers have noted that the fingerprint resistance could be improved, and there have been a few concerns about temperature control, color, and door alignment.
This summary was generated by AI based on customer reviews.
Good refrigerator!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator however the door on the left dosnt work correctly and cool air escapes through that gap in the door unless you close the left door before the right putting the flap over-it’s suppose to fold over itself but it dosnt-not sure why this is an issue-I’ll looked at it and tried to move the door but with no avail.
I would recommend this to a friendBrand response from Samsung
Posted .GailS, we want you to have the best experience with your refrigerator. Let us help you out.
If the fridge's door does not close easily, it may impact its cooling performance and eventually create frost.
Here is a link for tips and tricks to help you with your fridge door not closing properly. Please click on the embedded word.
Refrigerator or freezer doors will not close
https://www.samsung.com/us/support/troubleshooting/TSG01001017/#hinged-door-on-the-refrigerator-does-not-close
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Have a great day.
^Camille
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best deal and best service good customer service Thank you
I would recommend this to a friendBest fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints, best quality out there, perfect amount of space for a family.
I would recommend this to a friendBespoke
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and delivery! I like that you can change out the glass
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buyer of samsung bespoke and the product did not disappoint.
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a big family this is the frig for you! Lots of space.
I would recommend this to a friendTerrible, do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing how you can do so much research, find one that shouldn’t have any problems, and still run into problems. Just after a year it formed a leak in the sealed cooling system requiring the entire unit to be replaced. Luckily I had the Best Buy warranty
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for your feedback on our refrigerator. Rest assured that we are working to improve our products and services with the help of your review. Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Nicole
Atrocious customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely shocking customer service. This came without the glass panels and despite being told they were on their way on 2 separate occasions and taking 2 days off work for the scheduled delivery none of the panels have arrived. I have contacted the customer support number on 4 separate occasions and 1 visit to the shop but still have not received a satisfactory answer to when the panels will arrive. This refrigerator should not have been delivered with parts missing. We were not told this would be the case and will now be looking to return the refrigerator as we have no likelihood of the complete product being delivered.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this, don't hesitate to get in touch with our
BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question about the missing panel.
Please ensure that the panels are included in the purchase as we see it is a panel-ready fridge, and you would need to select the panels for it.
Have a great day.
^Charles
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product and state of the art delivery. I strongly recommend
I would recommend this to a friendGreat Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade to the kitchen. Fit right where we wanted and love this style.
I would recommend this to a friendJust based on price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, have yet to see it in action. Should be shipped to the house soon
I would recommend this to a friendWow!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a well thought out fridge for space and usability
I would recommend this to a friendFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how the fridge looks, very slik and not as bulky. Delivery was prompt.
I would recommend this to a friendExcelent but only one issue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great fridge. Everything is good but the stainless steel. It gets fingerprints way too easy.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great setup. Only thing for me is to open the door… to get some of the drawers you need to open both door.
I would recommend this to a friendMs.rink
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good i love my refrigerator i have to still get panels
I would recommend this to a friendGreat fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge except for the flap of the door doesn’t close properly.
I would recommend this to a friendGreat Fridge for a Smaller Family
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally thought this refrigerator would suit our family, but I felt that it has very limited space. The ice takes forever to fill and with a family of six, we are out of ice right away. With this height, it was awkward to open the doors on the bottom, we always have to hunch over to open. I did however love the little ice size and the second level of drawers inside.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there, Sandrag.
Let us go ahead and improve your ice maker's performance as well as maximize the space in the fridge.
Please use the tips at this link to organize your fridge and keep your food fresh.
https://www.samsung.com/us/support/answer/ANS00084845/
You may also visit this link to learn more details on how to properly stock your Samsung refrigerator and adjust the shelves and bins to save space:
https://www.youtube.com/watch?v=pN8js9mZrXI
Although the ice maker is capable of making 10 pounds of ice a day, it's only capable of holding 2 pounds of ice at a time.
This link will show you the steps to keep your ice maker from producing ice the way it should. You may also click on blue links that are related to what the ice maker is experiencing.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145781896) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
- Pros mentioned:Overall performance
Strange noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a weird humming noise that I’m not sure if it’s normal or not. But other than that works great.
I would recommend this to a friendBrand response from Samsung
Posted .Hi NatBee,
We are glad to hear that you are using Samsung products. We are here to help you out with your refrigerator noise concerns, you may click the below link for a better understanding of the operational noise.
Understand the noises coming from your refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
To better assist you on this matter and to collect more details of what happened, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144939559) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product little pricey Inside is even more great Best Buy is the perfect place to buy
I would recommend this to a friend