Customer Ratings & Reviews

Not bad for the price but hard to keep clean and doesn’t fit that many items.

Havent gotten my fridge yet. Doing this for best buy rewards lol

Nice and functional. A little too industrial looking. We made the purchase but glass panels aren't available until 2 months from purchase

Jason is my favorite sale agent. I recommend to all my friends.

Love the refrigerator still waiting on my panels. Thanks

Availability and options for panels limited. Sales person misled delivery.

Excellent price , product and quality - it looks very good

Great purchase would recommend this item to any one

Great installation service and product will see how it work within the next couple of weks

Very nice. Needs handles because of finger prints.

Still getting used to it but liking it so far. Will order panels soon

I recommend it it’s bigger than expected really nice

The refrigerator is nice however installation was rocky. One of the glass panels was shattered and the bottom panel would not snap in. Not sure if it was installers or a defect. Installers were nice. 2 rescheduled appointments and still no doors due to ? Manufacturing issues. The only person who helped give real resolution answers was Randal at the local store. Nice to see some in person customer service still exists.

This Samsung is honestly not designed for Americans. We got the biggest we could—30 cubic feet—and yet it’s not designed for taller items such as milk, wine bottles, and family size condiments. We had to pull a shelf to accommodate these taller jars and bottles. That immediately decreased our storage capacity. The unit is stainless steel but they built it out of the least expensive material that shows every smudge and fingerprint. Before you think that’s not a big deal, remember this unit has no handles! You have to grab recessed indentions, making it almost impossible not to smudge the doors. We also learned from the repair tech that they don’t use ice in drinks in Asia or Europe so the ice maker is an American addition. Its capacity is very low. Finally, the brand new unit wouldn’t cool properly. The tech had to order a new motherboard the first week we had it. When he removed the original motherboard it was so hot the tech had to drop it on the floor to keep from burning his hands. I’m just thankful this twenty-two hundred dollar wonder didn’t burn our house down!

Beautiful fridge! Lacks storage space in doors, but we had so happy with it o stall, we’ll adjust to that.

I was super excited about this refrigerator, until it was in my home. You can only open the frig from the bottom and I am only 5'5" and have to bend down, never mind the other tall people in my family. We hate it. Wish I could return it for one with handles.

I wish I can change my panels from time to time I want to change

Best Buy rep did not disclose that glass panel doors were sold separately. So we had to spend another 350 on top of the 2100 for refrigerator. They delivered refrigerator with out the panel’s. Then we bought them and they came to install and only had two of the three glass panels to complete. So we are now waiting for the final glass door.

Eh….i like that I can control it from my phone. I do not like that the ice cube bins never fill. We were gone on vacation a week with no ice cube usage and the bins literally stayed half full or less. Never filled!??

Product works as advertised, very satisfied with purchase. The sales, delivery, and install were all done professionally. Very pleased all around.