Customer Ratings & Reviews
- Model:
- RF30BB660012/AA
- SKU:
- 6493529
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center's beverage center, capacity, and sleek design. Many users find the overall performance and ice production to be excellent, and the size and quiet operation are also well-received. However, some customers have noted that the fingerprint resistance could be improved, and there have been a few concerns about temperature control, color, and door alignment.
This summary was generated by AI based on customer reviews.
Pls don’t use the geek squad …
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best buy team was great !! But the geek squad ruined our purchase & our happiness
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Reference Ticket number: 1144683729
-Trisha-
- Pros mentioned:Beverage center, Design
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product i like the look of it, and the storage, its amazing on how much room it has, and the fact that it has a secret door that has a self filling pitcher and a storage for can drinks
I would recommend this to a friend - Pros mentioned:Beverage center, Design, Ice production
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the modern and sleek design. The beverage center - with auto refill ensures you have cold water each time. The dual ice maker is also very nice to have. We are very happy with this purchase!
I would recommend this to a friend - Pros mentioned:Beverage center, Capacity
Samsung A Cut Above!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife has been looking at this Samsung Refrigerator for a few months and finally they have started hitting the local merchants. We looked over several and Best Buy was the outright winner for price, delivery, setup and removal. This Samsung refrigerator at 30 cubes is big enough for what this family needs. Along with the filtered water, ice dispenser, large freezer and crisper bins both my wife and I are very pleased with our purchase of this Samsung refrigerator through Best Buy!
I would recommend this to a friend - Pros mentioned:Overall performance
Hector
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refigrator so far, i will repost in a year from now.
I would recommend this to a friend Nice clean look in kitchen.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the size of this refrigerator. We really like the two different trays for ice.
I would recommend this to a friend- Pros mentioned:Beverage center, Ice productionCons mentioned:Door alignment
Please consider the following before you buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Nice looking. Spacious from inside. Water pitcher for cold water with auto fill function. Lots of Ice with 2 different size of cubes. Good for filling up water bottle with smaller opening. Glass panels, nice asthetics and convenient to leave a quick note or reminder. Cons: No Handle to open or close the fridge. This will lead to door slaming since there are no handle to control the door when closing. Especially kids. The water dispenser is inside. Hence when dispensing water the fridge is open and loosing cold air. Ice dispenser in the freezer. You need to use hands to get ice. Which can get messy if you have kids. To open the door to water dispenter has separate opening. The Fridge comes with 4 washers to help balance the doors. One of my door was not adjusted by the installer. Hence the tab between the doors was not shutting and sealing the fridge. Hence it was leaking cold air. We accidentally disposed the washers and later I had to fish them out of the trash. Summary: I will not recommend this fridge for practicle reasons. Lookwise its nice and ellegant.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you for expressing your thoughts about the fridge, Gman. Let's help you in the best way possible with your unit.
A properly shut door provides comfort and protection. When it comes to the doors of your refrigerator, there are several ways you can ensure that they are always functioning and looking their very best. Learn more from these details.
Refrigerator or freezer doors will not close:
https://www.samsung.com/us/support/troubleshooting/TSG01001017/
You may watch our youtube video about "Care for your Samsung refrigerator doors":
https://www.youtube.com/watch?v=ZaguMbi4pzA
How to level your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00062321/
For additional reference, I have shared this link about "Samsung refrigerator setup and installation":
https://www.samsung.com/us/support/answer/ANS00091402/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145370658, to help our team pull up your information.
Have a great day!
^Chrystel
Returned Unued
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was never able to ise the refrigerator due to incompetent customer service and delivery representatives. Product was returned unused after sitting in my LIVING ROOM for nearly 2 weeks. 1 Star rated due to inability to.properly rate the actual product.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. This is not the experience we expect from our customers. We’re saddened that you no longer have the product, but we hope to work with you again in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
—Vannesa
- Pros mentioned:Capacity, Ice production
Good stuff
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only 5 days in with this fridge and we love it. I will update this post after a month to let those looking to buy this model know if we are still in love. More space and great amounts of ice are the reasons we are loving this beast.
I would recommend this to a friend - Pros mentioned:Overall performance
Best purchase we've made.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product for the price. We needed a bigger fridge and this was the perfect one. It works better than our previous one and the best thing is that it saves energy.
I would recommend this to a friend Samsung BeSpoke
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great! Once I downloaded the app I found features I didn’t know existed. It has made the fridge features even better. The size is excellent for a family. I have no complaints
I would recommend this to a friendIce Maker Stops after 2-1/2 years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this fridge for 2 years & 6 months. Love the layout, love the more than generous space. BUT, for the past month the icemaker had been dropping 4 of the large-sized cubes formed as 1 large block. This morning the touch control pad was inoperable & flashing an error code. Called Samsung & was given instructions that we, as Senior citizens could not do. Began a "service request" but halted when Samsung could not tell us any pricing, date of service, or how long the usual wait time is for Samsung ice maker parts. (Local guy is coming out this afternoon.) Samsung is known for having ice maker problems. I should have know better: I will NOT be buying a Samsung fridge in the future.
No, I would not recommend this to a friend- Pros mentioned:Beverage center, Design
Samsung Frig - A winner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator.. sleek and functional. The whole family likes the beverage center! Two sizes of ice cubes was another family hit!
I would recommend this to a friend - Pros mentioned:Design, Ice production
Great Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and plenty of room inside! Great refrigerator with plenty of ice
I would recommend this to a friend - Pros mentioned:Overall performance
Huge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much space! This is a great fridge and we are so pleased with it!
I would recommend this to a friend - Pros mentioned:Beverage center
Very satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely satisfied with my purchase. The best feature is the auto fill water pitcher. The small door in the front makes it easy for my son to access his snacks. I also love the smart feature that reminds me that the door is open. The freezer is a great size. I bought dividing baskets to organize and it suits my needs perfectly.
I would recommend this to a friend - Pros mentioned:Capacity, Ice production
Samsung refrigerator french handle free doors
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's spacious, love the filter water, drink station. Ice maker. I love it
I would recommend this to a friend My new fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator, especially for the ice buckets that are easier to get instead of having to press breakable glasses onto the ice dispenser in my previous fridge. It is also quite big so I am very satisfied with my purchase
I would recommend this to a friend- Pros mentioned:Ice production
Great addition to my kitchen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this refrigerator for about a month now and I absolutely love it. It makes two sizes of ice and it has a really good supply.
I would recommend this to a friend - Pros mentioned:Ice production
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator Plenty of room in all compartments We love the 2 different sizes of ice cubes
I would recommend this to a friend