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Customer Ratings & Reviews

Your price for this item is $2,899.99
The comparable value price is $3,509.99

Customer reviews

Rating 4.7 out of 5 stars with 259 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers consistently note the spaciousness of the refrigerator, with many mentioning the ample storage space and easy organization. The Family Hub feature is also widely praised for its entertainment and convenience, with customers highlighting its versatility and user-friendly interface. While some customers have concerns about missing panels, the overall sentiment towards the design, smart features, and screen is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 259 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was awesome..The appliance was awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good no complaints about this appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Elegant and different

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elegant, unique and different. We like our new fridge

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design, good value and it look fancy!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My bespoke

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge!! No problems as of yet!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful in my kitchen!! I highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung Bespoke Refrigerator best of the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator. Love the color and all the features

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the chance to use this refrigerator yet because when they tried to deliver it there was a big dent by the side of it, so I am writing this review just based on the looks of the refrigerator, and not the functionality. It looks great, with a slick design. I love the family hub, and the fact that the panels can be changed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mike,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)

      Have a great day.

      ^Charles Samsung

  • Rated 3 out of 5 stars

    Don't waste your money...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on the family hub. I have had numerous issues with connection and Bixby putting up a full screen every to set up. I DO NOT want to use this app, and I can't disable it or remove the app, according to tech support. So close to just turning it off. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there.

      We want you to enjoy using the features of your Family Hub refrigerator. Let's help you with this.

      Although you cannot remove the Bixby app from your fridge, you can hide this. Please check this link to your user manual on the step-by-step guide. Turn to page 35, "02 Soft buttons -06 Hide/Show."

      Manual:
      https://downloadcenter.samsung.com/content/UM/202212/20221216131308495/FDR_RF8000B_DA68-04402H-01_EN_MES.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146120910) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Perfect smart home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item looks Awesome, Smart home folks have time to think buy or upgrade totally recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Amazing high tech fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this sleek modern looking refrigerator! Love the beverage center & the space. The family hub comes in handy for when im cooking or grocery shopping!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You have to get this refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is amazing! Everything about it is well thought out. The glass doors doesn’t leave smudges and it’s great seeing who’s at your front door while you’re in the kitchen cooking. Samsung has done it again!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Perfect smart refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, looks amazing in our kitchen.. perfect for our home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great Samsung product, misleading on the custom panels, of the sale priceI, thought these came with the custom door panels that I selected. No worries, great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Good quality i will recommended this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is pretty cool, I’ve never had a fridge that you can look into from the outside screen. It’s pretty top notch! It has something for everyone to be able to interact with the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Water dispenser

    Rated 5 out of 5 stars

    Family Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really great appliance with the sleek design and the family hub feature. I really liked the beverage center in this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to setup and connect ( Samsung apps) almost impossible working the right way . Also… the amount of ice in the storage, it’s a joke ! I tried hard, but no success. My son 17 years old also can not make work. But , the main things works fine . Would say 3.5 stars

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Fudedor,

      We appreciate your review of your overall experience with setting up the app for your Samsung refrigerator, and we'll be glad to look into this for you.

      Connect your fridge to SmartThings to manage and update:
      https://www.youtube.com/watch?v=NaR7qoeV3WQ

      Ice maker is making some ice, but not enough
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough

      To better assist you on this matter and to collect more details of what happened, please reach us with the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      You may provide this reference number (1144988322) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What another excellent Samsung product!! Loyal Samsung customer for their product!

    I would recommend this to a friend