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Customer Ratings & Reviews

Your price for this item is $2,699.10

Customer reviews

Rating 4.5 out of 5 stars with 776 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 776 reviews
  • Rated 5 out of 5 stars

    Very good appliance

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente refrigerador you can change de front panels to a different color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I lobe the desing. The front dopr in white glass look elegant. They inside is spacious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with fridge. Delivery service was top shelf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge in the market goes great with any kitchen design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fast and great deliver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast easy and fast delivery best place where i get apllicances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DOOR DONT ALIGN

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT VALUE FOR THE PRICE, THE REASON I GAVE IT A 4 STAR IS THE DOORS DON'T ALIGN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The kitchen queen

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!! Loved it, super stylish, great space layout or distribution

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Fridge Ever

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this fridge 9 months ago. The freezer has stopped working, and the fridge only cools to about 42 degrees. DO NOT BUY THIS. Samsung Customer Service is the worst to deal with and no one has contacted me to fix it in a week. They keep telling me a technician will contact me in 24-48 hours. Its been well over that. If I could give this fridge 0 stars I would.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand how important a reliable fridge is in your household, Allyssa. Let's get the information you need to ensure the best results when using the refrigerator.

      I have provided a link below to help you identify why the fridge is not cooling and how to address it. Please select the scenario that best fits your situation, and learn more by watching the embedded video and checking the hyperlinks.

      Cooling issues with Samsung refrigerator or freezer:
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/

      Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147494571) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design and I love my refrigerator lot of storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and spacious

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and spacious fridge just wish the water jug was bigger. I like the two different ice sizes too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the fridge but a year and 3 months and the compressor is already having issues. Freezer won't get below 19 fridge stays at 39. Also isn't making any ice. Of course it's 3 months out of warranty but hopefully the compressor has a longer warranty, will be calling Samsung to find out. But wanted to let others know to spend your hard earned money on something that will actually last.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day,

      We want to ensure that your refrigerator functions at its best. Let us help you out.

      To rectify your fridge's concerns, please click the link and hyperlinks and watch the embedded video for tips.

      Refrigerator, Freezer, or FlexZone is not cooling enough:
      https://www.samsung.com/us/support/troubleshoot/TSG10003479/

      The ice maker is not making any ice:
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1150502574 to help our team pull up your information.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Love this fridge just get it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge. Thrilled with a different ice choices. Funny what makes an adult happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cold, very comfortable for all our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best investments. It’s perfect for the size and the prize

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Reliability

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this refrigerator for 9 months now and it has broken twice. Needed a large fridge for the family and thought this would be a good fit as I've had good experience with other Samsung products. Both times the unit has stopped cooling. This experience has been very disappointing so far. I cannot recommend Samsung refrigerators based off this experience.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand how important a reliable fridge is in your household, BeauH. Let's get the information you need to ensure the best results when using the refrigerator.

      I have provided a link below to help you identify why the fridge is not cooling and how to address it. Please select the scenario that best fits your situation, and learn more by watching the embedded video and checking the hyperlinks.

      Cooling issues with Samsung refrigerator or freezer:
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/

      Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147517291) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Great Refridgerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product! Quick and easy installation by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item I love it Absolutely great service and fast delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was polite friendly. I love my Refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large which unfortunately didn’t work for us but in a larger space, it would be perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge it keeps everything so sold. She's a beauty!

    I would recommend this to a friend