Customer Ratings & Reviews

Awesome fridge with tons of space!! We replaced a not so old GE after having a Samsung that lasted ten years. No regrets going back and really like the colored panels we can switch out. The stainless does show finger prints with the kids so be aware.

Great service and product, we loved the Samsung fridge, dryer and washer we got from the store, as well as the installation services

We have this fridge for about two months and everything is very good and the way we wanted it to be. We couldn’t be more happier with the purchase.

Nice refrigerator. Plenty of space. Well designed.

This fridge is very nice, has a lot of space for extra items on each door. Is really like all of the features and the dual icemaker. The auto fill water picture is a very nice feature. I love the ability to connect with the fridge via our samsung app.

We are very pleased with this refrigerator. The storage configuration is well thought out. The freezer compartment is self-contained. No more digging for things that fall through to the back of the freezer compartment! We really like the water pitcher and the two sizes of ice cubes.

We bought this refrigerator in feb this year. This one has tons of space and is perfect for a family. We don’t use the auto fill pitcher feature but everything else is good. Specially the ability to replace the panels to match it with kitchen cabinets or decor.

purchased the Samsung BESPOKE 30 cu. ft. before Christmas with a delivery date for following week so I would be home to receive . Got a call the morning of delivery date stating the truck driver was sick and they would postpone delivery for another week. I explained that I would be back to work that week .The delivery correlator said she was sorry but thats all they could do but she said if I would agree to said change BestBuy would give me a gift card for their unexpected delivery altercation. it's been month no best buy gift card none offered driver didn't no anything about it. I usd to shop Best buy I have washer and dryer -TVs and now the fridge from them THATS IT No more they lost my trust.

I would like to inform you about the purchase of my refrigerator. This comment is not due to bad intentions, but rather to tell you my experience about the Samsung-Bespoke 30 cu.ft refrigerator. French Door smart refrigerator. After 3 months my refrigerator stopped cooling, which led to the claim. which they tried to send a technician to repair it which for some reason they canceled the appointments for x reasons. Three weeks later I was able to make a claim which I was able to get my money back or the exchange of a new refrigerator.

This fridge was amazing! We loved the auto fill pitcher, the spaciousness, and the ice bucket with it's two different ice cube sizes. However, it has stopped working after only 20 months of use! Do not buy this fridge if you want something that lasts! If you choose to purchase this product anyway, be aware that there are a limited number of techs available for warranty work and you may be out of a fridge for an undetermined period of time.

We love our new bespoke. It is spacious and practical. The best part is that is looks so sleek. Best Buy was able to price match and we saved so much. They made the process so simple we handled it all so quickly at the store.

My wife loves the new fridge. It keeps the lettuce and fruits fresh for a more extended period. I love that it connects to Samsung Smart Things because it tells you the temp and whether the door is open. You can also adjust the temp from the phone. Dual ice bin big and small pieces of ice.

More space available for all food items . Opening and closing the fridge is so easy although if you’re not familiar with the French door style you might think” how can I open the fridge”? I love the feature of this refrigerator all in all.

The installation went perfect and I was drinking cold water from the pitcher inside in less than two hours. I am still getting used to a different design but am quite pleased with my new refrigerator.

Buying this one for the second time, the best fridge i've ever had, my wife is very happy with it

Love it, good amount of compartment. Crisp tray keeps the fruit & veggies crisp!! I love the alert sound when the kids leave fridge door open. Kids love the different size of ice cubes.

Perfect purchase..Super happy with my new Samsung frig...enough room for all my groceries and more! Thank you Best Buy!

I love having so much space with the 30 cu. ft. Having the extra drawers without taking away from the shelving space is excellent. The freezer is so accessible and easy to keep organized with the features it has.

Love the appliance the delivery sucked borrowed my tools (tape measure) and then did not hook up to water or remove the tape from the internal pieces of the fridge ie drawers, shelving.

Had it for 1 week and no issue. I exchanged it for the same model but with the beverage center. I regret that decision. This model with just auto fill pitcher worked perfectly without headache and it made ice. Didn't need a service personnel to fix anything........it just worked as it should.