Customer Ratings & Reviews
- Model:
- RF30BB620012/AA
- SKU:
- 11619632
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Worst fridge, will break within in a month
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge broke with 20 days of receiving it, it completely stop cooling. Best Buy return policy for non-member is 15 days and they refuse to do anything about it. I had to work with samsung for over 2 months to get anything resolved. They could not find one company to service the fridge in my area and had to issue me a “full” refund and sent me back to Best Buy. PLEASE KNOW: Best Buy refund me what the current sale price of the fridge is and not what I paid at the time. At this point it had been 4 months since the purchase. They also only issue it as store credit even thought Samsung said they are writing a waiver for a full refund back to my original form of payment and even before pick up of the fridge, Best Buy guarantee refund back to original payment. Will never buy from Best Buy again, Also friends don’t let friends buy a Samsung product!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
This isn't the experience we want you to have. To better assist you with this, please contact our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
Chrystel
Great upright fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, very attractive No more taking everything out of the fridge to find one thing in the fridge. We expect less spoiled food because its pushed into the back and lost forever. Or in drawers we cant see in. Awesome upgrade.
I would recommend this to a friendGood fridge, obnoxious alarms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge, only thing is the obnoxious dinging.. Yes i know i left the door open.. you dont have to wake the kids over it lol
I would recommend this to a friendSo nice!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our refrigerator! It’s so easy to stay organized and adjust to fit our needs with the adjustable shelving.
I would recommend this to a friendFancy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kids love the fridge. They are able to open it at their height with no issues and get what they need. I like the app reminders when things need to be replaced or updated.
I would recommend this to a friendRefrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator and best quality if we have kids
I would recommend this to a friendUser Friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LIke function of the freezer with the 2 different ice makers and the water pitcher inside the door that fills automatically. Like the movable shelf in the refrigerator section that pushes back for storing tall bottles or containers.
I would recommend this to a friendNew Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely love my new fridge. it is so spacious and bigger than any other fridge we have had.
I would recommend this to a friend- Pros mentioned:Size, Water dispenser
Nice and big
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Big refrigerator plenty of space in refrigerator a little space lost with the huge ice bin in freezer. Not going to run out of ice though.
I would recommend this to a friend TERRIBLE PRODUCT SUPPORT FROM BB
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great but BB Totaltech support a nightmare. I'm missing a small part and wasted more than an hour getting the robot-like people to send it. It's a freaking snap washer, not the Space Shuttle Booster.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks beautiful! Love it so far no issues. A bit big for the space but it is beautiful
I would recommend this to a friendThe Fridge Bespoke to Me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product Only real gripe is the wifi is a PITA to aet up and maintain after power loss
I would recommend this to a friendSamsung fridg
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the fridge. If we ever update our kitchen we can change the color
I would recommend this to a friendTams review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchasrs ive ever made. Alerts me when someone keeps the door open to long guvea me the option to turn on and off the ice maker from my phone
I would recommend this to a friendGreat buy during Black Friday Sale
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker and auto fill water is AWESOME. Bought this for the office and it is amazing. Only complaint is limited adjust-ability of shelving.
I would recommend this to a friendPerfect refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and big inside. Really enjoy having 4 crispers. Closes easily. Nice ice and water pitcher feature.
I would recommend this to a friendOverall good fridge/freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator, but the shelves are just a little too close together for some items like milk cartons. You’re forced to use door storage for tall items.
I would recommend this to a friendGreat product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator keeps my food fresh definitely a nice look. I recently had a LG and the compressor kept going out I’m glad I switched to Samsung
I would recommend this to a friendI got played! Was sold a non working ope box deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I got an amazing deal on an open box deal,.. got this refrigerator for $1k. They delivered it, and hauled away my old one for free bc of my membership. Problem started when I realize after 24 hours the freezer wasn’t getting much colder than the fridge at 35 degrees then 80degreees. Completely stopped working … spoiled all my food and left me with no refrigerator. Best Buy would NOT give me a new working fridge unless I paid an extra $1300 to force me into paying full retail. Now no fridge, 5 days to get it picked up then, wait 1-2 weeks for a $1k check then I can finally go shopping hoping to get something decent at $1k???? I got screwed. Would rather have my old fridge back and $1k in my pocket.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Ice Trays Annoying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice tray with scooper seemed like a good idea at first but after while is annoying dealing with the sliding cover for the ice trays
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MarkG,
We can feel your dissatisfaction with this fridge. We are here to help you.
Please refer to page 53 of the user manual for instructions on using and storing the scooper.
https://downloadcenter.samsung.com/content/UM/202504/20250411101254782/FDR_RF8000B_DA68-04402K_EN_MES_CFR_250403.pdf
Should you need support in the future, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1149564504), and it will help our team pull up your information.
^Rodel