Customer Ratings & Reviews
- Model:
- RF30BB620012/AA
- SKU:
- 11619632
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
DOOR DONT ALIGN
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT VALUE FOR THE PRICE, THE REASON I GAVE IT A 4 STAR IS THE DOORS DON'T ALIGN
I would recommend this to a friend- Pros mentioned:Overall performance
huh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great
I would recommend this to a friend Love this fridge just get it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this fridge. Thrilled with a different ice choices. Funny what makes an adult happy.
I would recommend this to a friendExcellent
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cold, very comfortable for all our needs
I would recommend this to a friendGreat Refridgerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product! Quick and easy installation by Best Buy.
I would recommend this to a friendLove My Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge it keeps everything so sold. She's a beauty!
I would recommend this to a friendNice Fridge!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clean and cheap. Fast delivery! Especially for being on clearance
I would recommend this to a friendGood refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refigerator. Ice maker is a bit slow but keeps up ok.
I would recommend this to a friend- Pros mentioned:Design
Samsung Bespoke
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design, the dual ice machine is a great idea, however both machines are real slow in replenishing ice. I had Samsung care on the phone to solve the issue to no avail.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SamsungFridgerator,
Thank you for sharing your experience with us about our Samsung - Bespoke 30 cu. ft 3-Door French Door Refrigerator with AutoFill Water Pitcher - Stainless steel. We apologize for not meeting your expectations about our product, especially the issue with the ice maker. Please know that we value your feedback, and we will continuously work on improving the quality of the products we offer.
To help you with this, I am providing these links to guide you on your issue.
The ice maker is not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/.
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
Warranty Coverage
https://www.samsung.com/us/support/service/warranty/RF30BB6200QLAA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144753963
Thank you for choosing Samsung. Have a great day.
^^Ross
Worst Fridge Ever
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this fridge 9 months ago. The freezer has stopped working, and the fridge only cools to about 42 degrees. DO NOT BUY THIS. Samsung Customer Service is the worst to deal with and no one has contacted me to fix it in a week. They keep telling me a technician will contact me in 24-48 hours. Its been well over that. If I could give this fridge 0 stars I would.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how important a reliable fridge is in your household, Allyssa. Let's get the information you need to ensure the best results when using the refrigerator.
I have provided a link below to help you identify why the fridge is not cooling and how to address it. Please select the scenario that best fits your situation, and learn more by watching the embedded video and checking the hyperlinks.
Cooling issues with Samsung refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147494571) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
- Pros mentioned:Design
Samsung bespoke fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst brand for appliances, mine the freezer stop working after one year save a headache and buy a different brand, these samsung are only good looking thats all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Geovanny,
We know how frustrating it can be to not have a working freezer. Let us help.
Here is a link to the user manual; kindly go to page 64 for troubleshooting steps for your freezer that stopped working.
User manual.
https://downloadcenter.samsung.com/content/UM/202504/20250411101254782/FDR_RF8000B_DA68-04402K_EN_MES_CFR_250403.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149877593) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Poor Reliability
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this refrigerator for 9 months now and it has broken twice. Needed a large fridge for the family and thought this would be a good fit as I've had good experience with other Samsung products. Both times the unit has stopped cooling. This experience has been very disappointing so far. I cannot recommend Samsung refrigerators based off this experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how important a reliable fridge is in your household, BeauH. Let's get the information you need to ensure the best results when using the refrigerator.
I have provided a link below to help you identify why the fridge is not cooling and how to address it. Please select the scenario that best fits your situation, and learn more by watching the embedded video and checking the hyperlinks.
Cooling issues with Samsung refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147517291) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
New home addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge. All we hoped it to be and more
I would recommend this to a friendAwesome fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is amazing and the auto refill pitcher is a true time saver!
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it The salesman was great & the delivery was great.
I would recommend this to a friendSamsung Bespoke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Fridge great price. Doesn’t keep veggies or salad fresh very long.
No, I would not recommend this to a friendGreat Fridge/Below Sub-standard Delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is exactly what we wanted but the price to get it was painful. Not the $ price but the hassle of a delivery, with delivery people who can not understand English or directions. Also the truck driver made a rut down the side of my driveway that is going to take alot of time to fix. I had such an awful experience I am paying off the new credit card and will never shop here again. I even cancelled the matching microwave.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate your time in sending this review. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
^Chrystel
Nice find
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for price. Ice maker slow though. Otherwise no problems
I would recommend this to a friendNeed water and ice dispenser on front
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size but did not like not having access to ice and water from front
No, I would not recommend this to a friendAmazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Look beautiful in our kitchen. Delivery and install was awesome.
I would recommend this to a friend