Customer Ratings & Reviews

I would like to inform you about the purchase of my refrigerator. This comment is not due to bad intentions, but rather to tell you my experience about the Samsung-Bespoke 30 cu.ft refrigerator. French Door smart refrigerator. After 3 months my refrigerator stopped cooling, which led to the claim. which they tried to send a technician to repair it which for some reason they canceled the appointments for x reasons. Three weeks later I was able to make a claim which I was able to get my money back or the exchange of a new refrigerator.

purchased the Samsung BESPOKE 30 cu. ft. before Christmas with a delivery date for following week so I would be home to receive . Got a call the morning of delivery date stating the truck driver was sick and they would postpone delivery for another week. I explained that I would be back to work that week .The delivery correlator said she was sorry but thats all they could do but she said if I would agree to said change BestBuy would give me a gift card for their unexpected delivery altercation. it's been month no best buy gift card none offered driver didn't no anything about it. I usd to shop Best buy I have washer and dryer -TVs and now the fridge from them THATS IT No more they lost my trust.

Best Buy has become my new guy!!!!! I tried to order from HD and was so disappointed (3times) so I left him!!!! SO IN LOVE WITH YOU BEST BUY!!!!!

I love the deepness of the fridge. Have plenty of room. Fingerprints are easily attracted.

This fridge is very nice, has a lot of space for extra items on each door. Is really like all of the features and the dual icemaker. The auto fill water picture is a very nice feature. I love the ability to connect with the fridge via our samsung app.

This refrigerator is great. There is much more room inside that you initially realize when you open the doors. The two bottom refrigerator drawers go a long way back! We also really like the dual ice maker in the freezer. The self-filling water pitcher is also very convenient so there is always cold water available to drink.

Love it, good amount of compartment. Crisp tray keeps the fruit & veggies crisp!! I love the alert sound when the kids leave fridge door open. Kids love the different size of ice cubes.

The installation went perfect and I was drinking cold water from the pitcher inside in less than two hours. I am still getting used to a different design but am quite pleased with my new refrigerator.

We bought this refrigerator in feb this year. This one has tons of space and is perfect for a family. We don’t use the auto fill pitcher feature but everything else is good. Specially the ability to replace the panels to match it with kitchen cabinets or decor.

We love our new bespoke. It is spacious and practical. The best part is that is looks so sleek. Best Buy was able to price match and we saved so much. They made the process so simple we handled it all so quickly at the store.

We are very pleased with this refrigerator. The storage configuration is well thought out. The freezer compartment is self-contained. No more digging for things that fall through to the back of the freezer compartment! We really like the water pitcher and the two sizes of ice cubes.

This is a beautiful refrigerator. It has lots of usable space. It replaced a 28 cu.ft. one but seems to hold lots more. The digital controls for temperature are super handy. It could be controlled by an app on your phone but I have not done that. Its operation is basically silent. Except for the ice bin. Getting ice out of an ice bin make the most noise of anything known to man, woman or cat. The only shortfall is the ice maker. The dual ice is nice but there is not much of it. If I did not have a separate ice machine it would be a problem. The water pitcher in the door full of cold, filtered water makes up for the lack of ice storage volume. That water is at a nice 36 degrees. When put in an insulated tumbler with the big ice cubes will stay cold, with ice, after 3 refills of water. It is a great fridge.

Nice refrigerator. Plenty of space. Well designed.

Love the appliance the delivery sucked borrowed my tools (tape measure) and then did not hook up to water or remove the tape from the internal pieces of the fridge ie drawers, shelving.

Finally...an attractive refrigerator. We love our new refrigerator....doesn't look like an appliance...blends in like furniture. It took a while to get use to no handles, but appreciate the ability to see items due to better positioning of shelves. I do miss my wide deli drawer from previous Samsung. Don't miss door water dispenser, but appreciate the Beverage Center and multiple size ice cubes. Many compliments from friends.

More space available for all food items . Opening and closing the fridge is so easy although if you’re not familiar with the French door style you might think” how can I open the fridge”? I love the feature of this refrigerator all in all.

This refrigerator was perfect for us. We were purchasing a quarter cow and needed a very roomy freezer. And a back up refrigerator for company coming. It’s a very roomy and accommodating refrigerator over all.

Its huge and sleek, we love it! Buying the entire set has really set our kitchen apart. Just hated that it took 5 months for Best Buy to have the inventory to deliver

This large-capacity refrigerator helped get rid of 2 old refrigerators, saving some energy in the process. Very happy with the purchase so far. I was a bit worried about getting this refrigerator through the door as it is wider than my front door. However, the installation team unboxed the fridge outside my house, removed the lower drawer, and maneuvered the fridge through the door while pushing the fridge door first. This made it appear so easy! Make sure you get the fridge leveled correctly else the door will not close snugly and needs to be pushed in. Also, suggest that you get the Wi-Fi setup done from the installer, I had some trouble getting it set up myself and had to google around to get help.

Beautiful fridge. I get compliments from guest all the time.