Customer Ratings & Reviews
- Model:
- RF30BB620012/AA
- |
- SKU:
- 6493503
Customer reviews
Rating 4.5 out of 5 stars with 764 reviews
(764 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the BESPOKE 30 cu. ft. French Door Smart Refrigerator's excellent design and spacious internal space. Many appreciate the convenience of the internal water dispenser. Overall, customers are pleased with the refrigerator's performance, size, and appealing appearance, and they also note its quiet operation.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Simple is better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious; refilling water pitcher is a nice feature; ability to set up on app and get alerts if door is left open is really nice; only reason for the 4 stars instead of 5 stars is because the time it takes to make ice. Really nice feature to make big and small pieces of ice, but at a slow rate. Overall, this is a great unit especially for the price.
This review is from Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Be spoke refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, I like how easy is to have a nice fridge. Not a 5 starts because it has a little scratch but it was bought in the outlet so it is a good product
I would recommend this to a friend- Pros mentioned:Water dispenser
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Love the built in water pitcher and filter.
This review is from Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Good Refrigerator!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator. Water and ice is always there when you need it. Plenty of room for whatever needs to be in this refrigerator. Easy to clean and easy to keep the front doors clean from finger prints. Good buy for the money!!
This review is from Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Simple and nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple fridge with space. I have had it for a month and like the water pitcher more than a dispenser. Recommend.
I would recommend this to a friendRated 1 out of 5 stars
Stay away from Samsung
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was wonderful prior to breaking but we had it for less than two years before the cooling system broke. When the technician came out to look at it the inside temp on the fridge was 52 degrees. I will give samsung props for the fact that it was covered under manufacturer warranty and therefore instead of fixing it they gave us a full refund BUT the refund process took so long and involved having a technician at the house and about 15 conversations with Samsung following up on what the next steps were and all the paperwork we had to send, etc. The fridge broke April 19th and we didn’t get the refund until June, and at least 3-4 of those weeks we didn’t know if we should buy another fridge because they also acted like just sending us a completely new fridge was an option instead of a refund. Ultimately happy with the fridge while it was working but after it broke I heard a ton of horror stories about Samsung refrigerators from friends and family. I would recommend going for a different brand all together.
This review is from Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lindsey,
Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
-Ricardo
- Pros mentioned:Size
Rated 5 out of 5 stars
Good Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how big the fridge has alot of space. Good Purchase
This review is from Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Loving our fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. lots of space also like 2 types of Ice.
This review is from Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good frig for a good price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good refrigerator especially for the price. We liked the beverage center and the amount of space you get with it. Organization wise this has a lot of options. We did swap it out for another one that had a few more features and bigger price tag but that is what you get walking into BB and seeing all their available options.
This review is from Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Made It Right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a fridge for our new house and I picked it up the day of the closing. It was damaged, but they we had to take it or we'd have no fridge. They made it right by delivering a new one 2 weeks later and taking the damaged one. We were happy it all worked out.
This review is from Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
No way did I like this model.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After my refrigerator went out, I had to wait for the delivery a couple days. The Samsung failed to freeze, and the refrigerator started to warm. It lost its cooling temp. I had to get a replacement, new refrigerator and would not take another Samsung. Got an LG instead.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MistiC,
Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
Rated 4 out of 5 stars
Fridge and freezer great.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy storage and lots of space. Ice maker very slow.
This review is from Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
New Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely love my new fridge. it is so spacious and bigger than any other fridge we have had.
I would recommend this to a friendRated 5 out of 5 stars
So nice!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our refrigerator! It’s so easy to stay organized and adjust to fit our needs with the adjustable shelving.
This review is from Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Ice Trays Annoying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice tray with scooper seemed like a good idea at first but after while is annoying dealing with the sliding cover for the ice trays
This review is from Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MarkG,
We can feel your dissatisfaction with this fridge. We are here to help you.
Please refer to page 53 of the user manual for instructions on using and storing the scooper.
https://downloadcenter.samsung.com/content/UM/202504/20250411101254782/FDR_RF8000B_DA68-04402K_EN_MES_CFR_250403.pdf
Should you need support in the future, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1149564504), and it will help our team pull up your information.
^Rodel
Rated 4 out of 5 stars
N/a
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's easy to use!! I would have preferred a white one.
This review is from Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love the size and features.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very handy layout and massive in size! The auto fill pitcher is very handy, and with that being filtered water along with the ice, its very tasty as well. Lots of room for everything, we love it!
I would recommend this to a friendRated 5 out of 5 stars
Good fridge, obnoxious alarms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge, only thing is the obnoxious dinging.. Yes i know i left the door open.. you dont have to wake the kids over it lol
This review is from Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with AutoFill Water Pitcher - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Worst fridge, will break within in a month
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge broke with 20 days of receiving it, it completely stop cooling. Best Buy return policy for non-member is 15 days and they refuse to do anything about it. I had to work with samsung for over 2 months to get anything resolved. They could not find one company to service the fridge in my area and had to issue me a “full” refund and sent me back to Best Buy. PLEASE KNOW: Best Buy refund me what the current sale price of the fridge is and not what I paid at the time. At this point it had been 4 months since the purchase. They also only issue it as store credit even thought Samsung said they are writing a waiver for a full refund back to my original form of payment and even before pick up of the fridge, Best Buy guarantee refund back to original payment. Will never buy from Best Buy again, Also friends don’t let friends buy a Samsung product!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
This isn't the experience we want you to have. To better assist you with this, please contact our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
Chrystel
Rated 5 out of 5 stars
Best purchase I ever made in refrigeration.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love having so much space with the 30 cu. ft. Having the extra drawers without taking away from the shelving space is excellent. The freezer is so accessible and easy to keep organized with the features it has.
I would recommend this to a friend































