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Customer Ratings & Reviews

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$1,199.99
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Customer reviews

Rating 4.5 out of 5 stars with 783 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers find value in the BESPOKE 30 cu. ft. French Door Smart Refrigerator's excellent design and spacious internal space. Many appreciate the convenience of the internal water dispenser. Overall, customers are pleased with the refrigerator's performance, size, and appealing appearance, and they also note its quiet operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 783 reviews
  • Rated 5 out of 5 stars

    Simple and nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple fridge with space. I have had it for a month and like the water pitcher more than a dispenser. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color , good quality , Samsung products are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fancy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love the fridge. They are able to open it at their height with no issues and get what they need. I like the app reminders when things need to be replaced or updated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge, obnoxious alarms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, only thing is the obnoxious dinging.. Yes i know i left the door open.. you dont have to wake the kids over it lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LIke function of the freezer with the 2 different ice makers and the water pitcher inside the door that fills automatically. Like the movable shelf in the refrigerator section that pushes back for storing tall bottles or containers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So nice!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our refrigerator! It’s so easy to stay organized and adjust to fit our needs with the adjustable shelving.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Water dispenser

    Rated 5 out of 5 stars

    Nice and big

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Big refrigerator plenty of space in refrigerator a little space lost with the huge ice bin in freezer. Not going to run out of ice though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love my new fridge. it is so spacious and bigger than any other fridge we have had.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tragedy Stay Away

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one we got failed in under a month and we lost hundreds in groceries. This was a large fridge and we just bought the house so we stocked up. I didnt expect a fridge I just almost spent $2k on to break. After pulling teeth back and forth best buy agreed to replace it. It has been just over a year and the 2nd one is now broken with the same issue as the first. Samsung is telling me sorry youre out of the first year warranty period. That will be another $130 just to have someone come diagnose it for you. Im waiting for that to happen and I will probably cry if Im given the run around as to why it doesnt fall under a certain parameter. I just want to be refunded and get something different. This has been one of the worst experiences. Stay away from Samsung appliances.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DerekS,

      Thank you for sharing your experience with us. We understand how stressful it can be to deal with repeated issues on a large appliance, especially after investing so much in groceries and your home, and we’re here and fully willing to help you explore the next steps.

      To review your case thoroughly and provide the appropriate support for your refrigerator, please contact us through any of the channels below, and our team will be ready to assist:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151482055) to help our team pull up your information.

      Thank you.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator and best quality if we have kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TERRIBLE PRODUCT SUPPORT FROM BB

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great but BB Totaltech support a nightmare. I'm missing a small part and wasted more than an hour getting the robot-like people to send it. It's a freaking snap washer, not the Space Shuttle Booster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful! Love it so far no issues. A bit big for the space but it is beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Fridge Bespoke to Me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product Only real gripe is the wifi is a PITA to aet up and maintain after power loss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tams review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchasrs ive ever made. Alerts me when someone keeps the door open to long guvea me the option to turn on and off the ice maker from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridg

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge. If we ever update our kitchen we can change the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy during Black Friday Sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker and auto fill water is AWESOME. Bought this for the office and it is amazing. Only complaint is limited adjust-ability of shelving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and big inside. Really enjoy having 4 crispers. Closes easily. Nice ice and water pitcher feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good fridge/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator, but the shelves are just a little too close together for some items like milk cartons. You’re forced to use door storage for tall items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator keeps my food fresh definitely a nice look. I recently had a LG and the compressor kept going out I’m glad I switched to Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service from start to finish From Zach @ the store to the 2 gentleman who installed( absolute professionals!!) Even the gentleman that helped me with my line of credit increase Thank you!

    I would recommend this to a friend