Customer Ratings & Reviews
- Model:
- RF30BB620012/AA
- SKU:
- 6493503
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the BESPOKE 30 cu. ft. French Door Smart Refrigerator's excellent design and spacious internal space. Many appreciate the convenience of the internal water dispenser. Overall, customers are pleased with the refrigerator's performance, size, and appealing appearance, and they also note its quiet operation.
This summary was generated by AI based on customer reviews.
Bespoke refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heard some bad reviews on this brand.thankfully this bespoke frig is great.
I would recommend this to a friendMy Samsung Girl
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect For My Home and Family...Perfect Measurements...
I would recommend this to a friendAWESOME
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWESOME FRIDGE, WISH THE WY FY WORKED A LITTLE BETTER BUT GREAT FRIDGE SO FAR.
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent storage. Easy access to compartment and shelves. Sleek look.
I would recommend this to a friendEasy on the eyes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow what a difference for only $500 more! Easy access, easy clean up and app works fine. Happy wife, happy......
I would recommend this to a friendWorst Fridge Ever
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this fridge 9 months ago. The freezer has stopped working, and the fridge only cools to about 42 degrees. DO NOT BUY THIS. Samsung Customer Service is the worst to deal with and no one has contacted me to fix it in a week. They keep telling me a technician will contact me in 24-48 hours. Its been well over that. If I could give this fridge 0 stars I would.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how important a reliable fridge is in your household, Allyssa. Let's get the information you need to ensure the best results when using the refrigerator.
I have provided a link below to help you identify why the fridge is not cooling and how to address it. Please select the scenario that best fits your situation, and learn more by watching the embedded video and checking the hyperlinks.
Cooling issues with Samsung refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147494571) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Cool Fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good! Modern and sleek looking. Makes nice ice! Cools down right away. Looking forward to completing the set.
I would recommend this to a friendThe most stylish fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I didn't know it worked with samsung smart devices.
I would recommend this to a friendSamsung Bespoke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and the price was reasonable and i was able to counter depth
I would recommend this to a friendPoor Reliability
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this refrigerator for 9 months now and it has broken twice. Needed a large fridge for the family and thought this would be a good fit as I've had good experience with other Samsung products. Both times the unit has stopped cooling. This experience has been very disappointing so far. I cannot recommend Samsung refrigerators based off this experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how important a reliable fridge is in your household, BeauH. Let's get the information you need to ensure the best results when using the refrigerator.
I have provided a link below to help you identify why the fridge is not cooling and how to address it. Please select the scenario that best fits your situation, and learn more by watching the embedded video and checking the hyperlinks.
Cooling issues with Samsung refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147517291) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Awful customer service + Ice Machine Broken
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice Machine broke 3 times - Samsung Customer Service was horrendous. Wait time for over 9 hours (3 p.m. to after midnight for a return text) - finally connected with them the following day and they slow walked a long string of steps for me to "troubleshoot" the fridge, only then to challenge the warranty (I'm 6 months after purchase). After arguing for 2 hours they finally scheduled a service
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi David,
We know how important it is to have a reliable appliance at home. Let us help you with your refrigerator.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your refrigerator.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150185041) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and awesome. Runs smooth but sometimes makes noise. Overall good.
I would recommend this to a friendLOVE THIS!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fits everything in it, I just love it! We don't use the icemaker, but it's awesome for more storage.
I would recommend this to a friendLooks great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it because I wanted a different one, but it looked great! Just wanted the beverage center on it.
I would recommend this to a friendVery good appliance
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente refrigerador you can change de front panels to a different color
I would recommend this to a friendDOOR DONT ALIGN
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT VALUE FOR THE PRICE, THE REASON I GAVE IT A 4 STAR IS THE DOORS DON'T ALIGN
I would recommend this to a friendSamsung fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with fridge. Delivery service was top shelf
I would recommend this to a friendHappy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am very happy with my choice of refrigerator I thank my salesman for helping me which I don’t remember his name
I would recommend this to a friendFridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge in the market goes great with any kitchen design
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I lobe the desing. The front dopr in white glass look elegant. They inside is spacious
I would recommend this to a friend