Customer Ratings & Reviews
- Model:
- RF30BB620012/AA
- SKU:
- 6493503
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the BESPOKE 30 cu. ft. French Door Smart Refrigerator's excellent design and spacious internal space. Many appreciate the convenience of the internal water dispenser. Overall, customers are pleased with the refrigerator's performance, size, and appealing appearance, and they also note its quiet operation.
This summary was generated by AI based on customer reviews.
Need water and ice dispenser on front
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size but did not like not having access to ice and water from front
No, I would not recommend this to a friendLhciydoufoc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator, I like that ufoydiditxitxiydiydkyxkyxky
I would recommend this to a friendAmazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Look beautiful in our kitchen. Delivery and install was awesome.
I would recommend this to a friendNot a fan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes ice when it wants to, never consistently. Top drawer in freezer constantly sticks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a reliable fridge. Allow us to help.
Here is a guide to help you if your ice maker is not producing enough ice. Please click on the embedded word.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
We recommend that you check this link if your top drawer constantly sticks.
Frost forms in the Samsung freezer, refrigerator, or ice bucket
https://www.samsung.com/us/support/troubleshoot/TSG10007222/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150678006) to help our team pull up your information.
Have a great day.
^Camille
Best fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, perfect size, fits well. Love doubke freezer doors
I would recommend this to a friendNICE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it a week now. To early for a real review. But I like it
I would recommend this to a friendBespoke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient, looks great, love the ice cubes...
I would recommend this to a friend3rd time in 10 months that it has stopped working.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately we have had nothing but problems with this unit. The first issue was 3 weeks after we got it so it was past the best buy return window and had to have it serviced by Samsung under the warranty. Took 10 days for them to fix it and we lost hundreds of dollars in food. Second problem was only with the freezer and that was over the summer. It was again repaired under warranty but again lost lots of food. It currently is not working again, they came to fix it and didn't have the correct parts. It has been nonfunctional for almost 2 weeks. They are coming back Tuesday to hopefully fix it. 3rd time i have lost hundreds of dollars in food and they won't do anything to compensate. Oh and they wont even consider a replacement until the repairs are complete! I am utterly disappointed in Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AnnP, we know how it feels if, after multiple repairs, the fridge is still not fixed. We want to speak to you directly to discuss compensation for your food loss, update you on the service tech visit, and see what options we can offer to fix your fridge.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148033742) to help our team pull up your information.
Have a great day.
^Camille
The one that didnt fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge it was just too deep, always check your dimensions.
I would recommend this to a friendGreat service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up went well. The techs did a great job. Recommend this fridge.
I would recommend this to a friendGood choice!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very attractive, well functioning refrigerator.
I would recommend this to a friendAwesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Deluvery was made amazing. Lots of space
I would recommend this to a friendAwful customer service + Ice Machine Broken
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice Machine broke 3 times - Samsung Customer Service was horrendous. Wait time for over 9 hours (3 p.m. to after midnight for a return text) - finally connected with them the following day and they slow walked a long string of steps for me to "troubleshoot" the fridge, only then to challenge the warranty (I'm 6 months after purchase). After arguing for 2 hours they finally scheduled a service
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi David,
We know how important it is to have a reliable appliance at home. Let us help you with your refrigerator.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your refrigerator.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150185041) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge does what its supposed to. I do enjoy the fridge
I would recommend this to a friendBest one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, this really is something special. I am enjoying it
I would recommend this to a friendVery good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best for the price and looks very good in my kitchen
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my fridge and I got free panels with my purchase.
I would recommend this to a friendFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All went good still trying it out.delivery guys were great.
I would recommend this to a friendBespoke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this one but this one doesn’t have water center
No, I would not recommend this to a friendGreat Install Team
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge, Great Install Team .
I would recommend this to a friend