Customer Ratings & Reviews
- Model:
- RF30BB620012/AA
- SKU:
- 6493503
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the BESPOKE 30 cu. ft. French Door Smart Refrigerator's excellent design and spacious internal space. Many appreciate the convenience of the internal water dispenser. Overall, customers are pleased with the refrigerator's performance, size, and appealing appearance, and they also note its quiet operation.
This summary was generated by AI based on customer reviews.
Outside door panels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much trouble to get the panels needed for the finish look.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to leave this review, Cris. Let's go ahead and get the details you need. Please see these links to where you can order the panels required.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/all-home-appliances-accessories/?key_features=Bespoke+Panels
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1145067446) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
- Pros mentioned:Water dispenser
Refrig
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was great from installation to use. Love the water pitcher in the door. Room for everything
I would recommend this to a friend - Pros mentioned:Water dispenser
Exceeds Expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator!! Both the fridge and freezer have tons of room. We love the auto-fill water pitcher feature.
I would recommend this to a friend - Pros mentioned:Size, Water dispenser
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tons of space for our large family. The refillable pitcher was so convenient. Would highly recommend this fridge
I would recommend this to a friend Good fridge but some weird quirks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good fridge but there are lots of weird little things. The shelf spacing isn't very configurable. If you want one tall shelf in the middle, the other 2 shelf spaces are comically small. You can't store 2 liter soda pop (standing up) anywhere except a little sliding shelf with a notch on the right side. The top shelf seems kind of flimsy. It bows/sags in the middle. If you spill something or just like to deep clean your fridge occasionally, it is an absolute monstrosity to get the bottom two shelves out (above and below the crisper drawers). Specifically the shelf under the water dispenser between the two sets of drawers. It is a magnet for any/all spills and they seep between the glass and plastic. There is nothing in the instructions about how to remove this and all the videos online are showing different fridges. The shorter drawers on the very bottom are great and sturdy even when loaded up with cans of pop. The icemaker ca barely keep up with the 3 of us but we do use a lot of ice. There is an inexplicable gap about 2 inches between the ice cube tray and the cubby it sits in. Enough space for ice to slip in, but not enough space to dig it out. I've played with the temperature a lot and can't figure out how to stop ice crystals from forming on stuff in the freezer.
I would recommend this to a friend- Pros mentioned:Water dispenser
Best fridge for the best price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge love how the water fills inside in a container and that the ice comes from the inside into a tray.. beautiful stainless steel.. and i can connect to it wirelessly
I would recommend this to a friend - Pros mentioned:Size
BEST BUY IS THE BEST
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge. Perfect size and love the great customer service I had I recommend Best Buy to everyone. BEST BUY IS THE BEST. OLD FRIDGE WAS PICKED UP AS WELL AND. WORKERS BERY POLITE. I RECOMMEND BEST BUY
I would recommend this to a friend I don't miss those exterior dispensers that break
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this product. Great usable storage and interior layout . Love the dual ice sizes and no more messy dispensers on the front door.
I would recommend this to a friend- Pros mentioned:Water dispenser
Great Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious, the inside water pitcher fills up quickly and would make a great addition to any smart home
I would recommend this to a friend - Pros mentioned:Water dispenser
Love Love this Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are so over the moon happy with this refrigerator. Love love the water auto fill and the large capacity Refrigerator and freezer !!
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we had a great experience purchasing our refrigerator!
I would recommend this to a friend - Pros mentioned:Overall performance
Best Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is everything and more!! Very happy with my purchase!
I would recommend this to a friend Love
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this beautiful refrigerator! We’ve had it for 2 1/2 years now and haven’t had any issues!
I would recommend this to a friendAwesome would buy again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super awesome no issues would buy again for my next property
I would recommend this to a friend- Pros mentioned:Water dispenser
Buy something else
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's big but it doesn't seem like it holds that much. Don't like the configuration of shelves, water pitchers, etc. Do like the auto fill pitcher though. Ice access doesn't make sense. Excellent concept but the lid is hidden where scoop goes after it's opened. Doesn't seem to keep as cold as last one. Frosted freezer from beginning. Install was a freaking nightmare with bb.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand the disappointment about your experience with the refrigerator. We're here to help.
We suggest looking at the troubleshooting link below for your fridge that is not cooling enough. This resource offers additional links that may be useful, including information on the ideal temperature for a refrigerator, tips for ensuring that the door closes properly, leveling the refrigerator, instructions for adding your fridge to SmartThings, any error codes that may be relevant, and a comprehensive video tutorial.
Refrigerator, Freezer, or FlexZone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
Here is a link to troubleshooting steps when frost forms in the freezer.
Frost forms in the freezer or refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
Should you need further with some of the refrigerator's features, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147550443) to help our team pull up your information when you message us.
Thank you.
-Angelica
New fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is fun and spacious. The outside allows for kids to draw and adults to communicate and if anything holds a clean look. It has a timer on the door which has been great with reminding the family to get what they need and close the doors. We love it, so happy with our purchase.
I would recommend this to a friendGreat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been eyeing this for awhile. Great fridge. The auto fill water pitcher is a huge plus. The water is nice and cold which is a plus these days. Only problem is you have to make sure you check the left door to make sure it's closed completely. Freezer space could be larger.
I would recommend this to a friend- Pros mentioned:Design
LOVE IT! :)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Frig!! :) It's a Great Modern Looking Frig!!
I would recommend this to a friend - Pros mentioned:Overall performance
Stan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came out very good great job love it it works great
I would recommend this to a friend Family Friendly Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The interior layout is very efficient and functional for a family with two teenage boys. The auto-fill water pitcher fills quickly and is much cleaner than a dispenser. The two sizes of ice are a wonderful treat. The exterior surface stays looking great with little to no work. We love this fridge for our busy family!
I would recommend this to a friend