Customer Ratings & Reviews
- Model:
- RA-F18DBB33/AA
- SKU:
- 6497844
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the Bespoke 4-Door Flex Refrigerator Panel - Bottom Panel highly for its color and overall appearance, with many finding the panels beautiful. The installation process is considered easy, and the panels are noted for their quality and proper fit. Additionally, customers appreciate the ease of cleaning and stylish look of the panels.
This summary was generated by AI based on customer reviews.
Worst service at bestbuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate the best buy online ordering. This store is worth for nothing. This was my last purchase from best buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us of your experience purchasing the Samsung refrigerator panel.
To better assist you, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
Firedge Door
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Friedge was recieve firts but this part no. Had to wai 3 months for it.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with the washer door and top what made of, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
panels not white
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The glass panels are great but the white color isn't a true white. It's more of a light mushroom.
I would recommend this to a friendBrand response from Samsung
Posted .Hi refrigerator.
We apologize for your experience with the Samsung - Bespoke 4-Door French Door Refrigerator Panel - Top Panel - White glass was less than ideal. We appreciate all feedback that helps us understand how to improve our products.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144775444
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Best Buy Sucks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy you Suck at Being a Corperation can’t even deliver panels on time
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us of your experience purchasing one of our panels.
To better assist you, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you!
-Angelica
Delivery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not complete. Where is my panel?? Was form October 2022.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with your delivery, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While delivery 1 panel was broke and 2 wrong size panels delivered
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
worst delivery and many mistakes
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most ridiculous delivery process I've seen from bestbuy. Ordered in November, they had this in stock MULTIPLE times and decides to not give us our panels and by the time the fridge was ready to delivery they run out. Once the fridge got here the panels didn't deliver with it and bestbuy MARKED IT AS DELVERED? So frustrating working with their delivery process. If I can give this a negative star, I would. Honestly if I didn't already have the fridge I would return everything I bought from bestbuy and just get it from homedepot.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern.
Your reference number is 1144647752.
-Noraina
Replacement glass panel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As described, in good condition except it arrived in open box, missing some styrofoam cushioning. We’re lucky it was Not damaged since it’s glass.
I would recommend this to a friendMy Dream Design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now that I have all 3 panels installed, it looks fantastic, just want I hoped for! I do wish the panels were magnetic, however.
I would recommend this to a friendAwesome panel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great on my new refrigerator will totally recommend.
I would recommend this to a friend- Pros mentioned:Appearance
Beautiful color!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful panels on the refrigerator! I love the color.
I would recommend this to a friend Meh.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good for what it is, also i don't understand some of these 1 star reviews you're rating the product not the service.
I would recommend this to a friendAwful Service, Bad Management, Zero Stars!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has been almost 2 month with multiple attempts but BestBuy can not deliver it. Free Installation is a complete lie. Delivery people don't know how to install and GeekSquad doesn't show up to appointments. Just go somewhere else if you really need a panels.
No, I would not recommend this to a friend