Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$89.99

Customer reviews

Rating 4.2 out of 5 stars with 193 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers regard the Bespoke 4-Door Flex Refrigerator Panel - Bottom Panel highly for its color and overall appearance, with many finding the panels beautiful. The installation process is considered easy, and the panels are noted for their quality and proper fit. Additionally, customers appreciate the ease of cleaning and stylish look of the panels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 193 reviews
  • Rated 3 out of 5 stars

    Product good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ordered three panels but only this one came in . Very disappointed. The product is good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We appreciate you informing us of the experience you had purchasing the panel.

      To better assist you, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you!

      -Angelica Samsung

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Loving the fridge with the white panels!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my white panels on my Samsung bespoke fridge! They are extremely easy to put on the fridge they are easy to clean and look fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick delivery, perfect fit.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to get these panels quickly. These were not available in other places faster than Bestbuy. Meets my expectation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very very dark.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool label but the blue is so dark that it was hard to tell if it was dark blue or black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke Glass Refrigerator Panel

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was nice to work with. I was keep informed via texts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything i need it to do. I’d highly recommend it and the water filter actually works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a variety of items from Best buy delivery and installation were done professionally extremely happy. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy still the best store to go !

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is amazing !!! Super fast shipping and awesome customer services !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wait a year for our install but love it. Live water and ice system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed one more and this arrived ahead of schedule! Super happy with the result

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BILL IN PINE KNOLL SHORES

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTELY BEST REFRIGERATOR WE HAVE EVER HAD! GREAT FEATURES THAT PROVE TO BE INTUITIVE TO USE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Bespoke flex refrigerator door panels

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Bespoke refrigerator looks amazing with the white panels !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bespoke or Minn?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if is my move to Minnesota or the Samsung Bespoke fridge. This has been canceled, deliveries canceled showing up and not having panels. I have been a Best Buy customer for decades. This service may drive me away from using Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We are here to assist you anytime. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to help you better. They are available 24 hours a day. They can answer your questions or transfer you to your local store to inquire why the panel's delivery was canceled and discuss other options.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Appearance, Ease of cleaning

    Rated 5 out of 5 stars

    Great looking panel and color

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panel looks great and is easy to clean. Does not scratch very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge of my dreams

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous! The Samsung Bespoke French door fridge is a dream come true. The glass panel fronts make stainless front fridges look so yesterday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new with better price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is like new there is no issue with it, I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke replacement panels

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product and finish the green is a major upgrade feom the original white color.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Availability problems

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not available. Samsung factory dont have the bespoke refrigerator available from severas months ago. I have to wait until summer to see the new refrigerators

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand your disappointment about the panel's availability. We wish to aid you with this, Jramos.

      To get updates about the availability of your panel choice, kindly visit this Samsung link below.

      Bespoke 4-Door Flex™ Refrigerator Panel in Charcoal Glass - Bottom Panel
      https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/bespoke-4-door-flex-refrigerator-panel-in-charcoal-glass-bottom-panel-ra-f18dbb33-aa/

      For added reference, I've shared our available Samsung panels that may suit your needs.

      Samsung Panels:
      https://www.samsung.com/us/home-appliances/home-appliances-accessories/all-home-appliances-accessories/?key_features=Bespoke+Panels&shop=Buy+Online

      Should you need further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1148775238, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Just Beautiful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome panel. Sky blue panel looks pretty and won't have any fingerprints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice panel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice panel I'm sure. It isn't installed yet but they tell me it's on the way.

    I would recommend this to a friend