Customer Ratings & Reviews
- Model:
- RA-F18DBB33/AA
- SKU:
- 6497844
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the Bespoke 4-Door Flex Refrigerator Panel - Bottom Panel highly for its color and overall appearance, with many finding the panels beautiful. The installation process is considered easy, and the panels are noted for their quality and proper fit. Additionally, customers appreciate the ease of cleaning and stylish look of the panels.
This summary was generated by AI based on customer reviews.
Shipping it was a mistake
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panel showed up damaged after waiting 2 months for it. Ended up using damaged part as to not wait for another
I would recommend this to a friendBrand response from Samsung
Posted .Hi LaurenF,
We want to speak with you directly to provide a better option for your damaged refrigerator panel.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146024681) to help our team pull up your information when you message us.
Have a great day.
-John
Door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New door strong sturdy no Dents stainless steel GreY
I would recommend this to a friendSo glass
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very glass. Smooth. No non-glassiness to report. Indeed, this glass is not other than glass
I would recommend this to a friend- Pros mentioned:Appearance, Installation
Amazing panels
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Robust panels and easy to install. Looks great too
I would recommend this to a friend Large and in charge.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All you could want in a refrigerator. Large storage area.
I would recommend this to a friendBe aware of different lighting!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this new refrigerator! The glass panel looks totally different than when I ordered in the store. I thought I was getting a robin egg blue color , but it looks more like a turquoise
I would recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand your frustration if you find that the fridge panel color you expected differs from the one you got. The color of the panel differs depending on the type of lighting used. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Camille
Good product sold by a terrible company
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be prepared to wait an indeterminant amount of time for this product to ship to you. Our refrigerator took two months to arrive and then the panels took another three. Best Buy provides no support at all once the sale is closed. You are on your own to track the shipments. The glass panels themselves are very nice and seem durable. Easy to clean.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel
Samsung refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase and delivery. BEST BUY did well.
I would recommend this to a friendGreat product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to install and great service.//
I would recommend this to a friendExtremely long wait time
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The products I received are fantastic but getting them through Best Buy was a headache and a half. I bought new appliances on Sept 5, 2022 and just now June 7, 2023 (9months later) was I finally able to get everything. If you can I would suggest going and buying your appliances from someone else.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to provide your feedback on your order.
Have a great day.
-John
French door panel
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great ! Ordering another glass color!!!!!!!!!
I would recommend this to a friendSamsung - Bespoke 4-Door Panel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door panel was very easy to remove and replace.
I would recommend this to a friendTerrible service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still Haven’t gotten my panels for my fridge has been 2 months and I can order from the company itself and have them here in 2 days, no updates either, absolutely ridiculous.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We're saddened to hear about your experience with the delivery. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
^Chrystel
- Pros mentioned:Color
Awesome color!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is beautiful. Color is awesome and easy to attach to the refrigerator. The timeframe it took to get it was ridiculous!
I would recommend this to a friend - Pros mentioned:Installation
easy to install without any special tools
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful panel, easy to install without any special tools. There are some black plastic clips on the side and top that pop out to lock them in place.
I would recommend this to a friend Not available
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They discontinued it when my fridge was about to be delivered so i have to order a different shade, until now my fridge is still missing a panel, that was a month ago
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to make a follow-up on the panel that you have ordered.
Have a great day.
-John
- Pros mentioned:Color
Black stainless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little unfortunate that you have to purchase the panels separately but the color is amazing.
I would recommend this to a friend Do not Buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible Delays. Ordered this in Late November and now it's half way thru May and STILL NO Panels and no updates, no communication, nothing!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with your delivery, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
Panels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard to go back and forth to get the panels as they didn’t come with fridge. Samsung didn’t wanted to get us for free and hard to get it from best buy also
I would recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for leaving us a review of your overall experience with the panel for your Samsung refrigerator. We'll be glad to look into this for you.
To better assist you, please get in touch with our Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG), so we can answer your question or transfer you to your local store to answer your specific concern.
Thank you!
-Angelica
stay away from best buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to cancel item they couldn't full fill the order after 3 months
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Shuaman23,
We appreciate you sharing your experience and for choosing Samsung for your panel needs. We're saddened that you had to cancel your order and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel