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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 75 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are impressed with the Bespoke 4-Door Flex Refrigerator Panel - Bottom Panel for its easy installation process and beautiful design. Many customers mentioned how simple it was to install the panel, and they appreciated the variety of colors available. The glass panels were also praised for their stylish appearance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 75 reviews
  • Rated 5 out of 5 stars

    Nightmare delivery. Great panels

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre panels! There isnt much else to say. They get the job done. The worst part is getting them to your house. Its incredibly difficult to get ahd of these things and the best buy website is horrible about scheduling delivery for these. I do not know why. Avoid at all cost if they havnt sorted out the inventory issue. Youll be waiting 3 months like we did.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not really customizable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with look of glass panels we bought, although Samsung now has a fridge showcasing custom art panels. But you cannot buy those panels separately. Kind of defeats the reason for buying such an expensive refrigerator. Not happy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JoeCool.

      Thank you for bringing this to our attention. I see you have some concerns with the Bespoke 4-Door Flex Refrigerator Panel - Bottom Panel - White glass custom design option. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.

      You can design your one-of-a-kind MyBespoke fridge panels with one or both French Doors ($250 per panel) and Samsung will deliver them directly to your home. Create your design when you purchase a Bespoke refrigerator from Samsung.com, or simply change out your existing Bespoke French Door fridge panels with your custom-designed panels.

      Samsung’s MyBespoke custom-printed panels will be available later this year on Samsung.com. Sign up to receive more information.

      I highly recommend visiting this link for the reference guide:

      Your Story, Your Design – Customize Samsung’s Bespoke Refrigerators with Your Own Artwork and Photos https://news.samsung.com/us/customize-samsungs-bespoke-refrigerators-your-own-artwork-photos/

      Sign up Page
      https://www.samsung.com/us/homeappliances/bespoke/refrigerators/digital-printing/sign-up/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144639264

      Have a great day.

      ^Charles Samsung

  • Pros mentioned:
    Color, Ease of cleaning

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and romantic color. It is very easy to keep clean!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Samsung Bespoke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Samsung refrigerator we have had, and they are an amazing appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time , delver good and and I receive a call from driver very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits perfectly and exactly matches my cabinet colors

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Bespoke kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great on my refrigerator door. Willing to try other colors to switch out at any time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gray Panel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this but I expected a little more glossy look.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of cleaning

    Rated 5 out of 5 stars

    Looks and works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These panels look great and go on and come off quite easily. Once installed, they are very secure.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of cleaning, Installation

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is a light pink. simply beautiful, cleans easily, and doesn't get dirty quickly. a total breeze to install

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Panels

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t put them on yet so far so good. We purchased a model on clearance that had dents and had to buy these extra.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ChristyK,

      We appreciate your observation about your fridge, even if it has flaws. Should you need support in the new panel in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    White glass appliances

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old color comeback with an awesome look of glass. appliances are beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    So cute

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cute! I was sent two of the wrong colors but received the correct pink color in the bottom panels and they are exactly what I expected. Love!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Very Champagne, Not A Lot of Rose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this color absolutely thrilled that I'd have a subdued pink in my very seafoam kitchen. Well, it sure isn't pink. It is incredibly champagne, however. All it's done is darken the look of my kitchen, and I'm very sad about it. It's just nothing like it looks in the pictures. I'd have exchanged for another color if the customer service rep had actually listened to what I was saying when I asked to. That said, they're certainly quality, just not the color I wanted. I'm definitely disappointed in my purchase for that reason, but if I could go back in time, I'd still buy these doors again, just in another color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally fine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wait 3 months, but it is fine now that it is finally here.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung very nice version and u can change colors accordingly to ur cabinets and lot many colors to select from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bespoke Panel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this panel for our Bespoke 4 door flex fridge. It is a great add on. It does not come with suction cups, so you must go to Lowes or Home Depot to buy one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of cleaning

    Rated 5 out of 5 stars

    Refrigerator panels

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator and the panels makes the product look slick. Very easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Beautiful panels!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful panels! Looking forward to installing them on my new fridge when it arrives.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product it is almost like a mirror i love it!

    I would recommend this to a friend
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