Customer Ratings & Reviews
- Model:
- RA-F18DBB41/AA
- SKU:
- 6451283
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the product's appealing aesthetics, frequently praising its color, overall appearance, and thoughtful design with interchangeable panels. They also highlight its high quality, easy installation, and good fit. On the other hand, some customers have experienced frustrating delivery times and noted that the product tends to show fingerprints. Concerns have also been raised about its availability.
This summary was generated by AI based on customer reviews.
Samsung fridge glass
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, good service and shipping. Fits very good.
I would recommend this to a friend- Pros mentioned:Appearance
Millionnaire design fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gives a great looks and protection to my fridge!
I would recommend this to a friend - Pros mentioned:Color
Undelivered
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color . But this is not available on the fridge that I want. Ended up to order this but eventually cancel bec the fridge not available even after rescheduling for several time
I would recommend this to a friendBrand response from Samsung
Posted .Greetings,
We appreciate you sharing your sentiments about the availability of your preferred color of the fridge, and we are glad you loved the quality of our products.
Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
^Rodel
It’s wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new kitchen and the appliances that I purchased at Best Buy are wonderful
I would recommend this to a friend- Pros mentioned:Color
So cute
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So cute! I was sent two of the wrong colors but received the correct pink color in the bottom panels and they are exactly what I expected. Love!
I would recommend this to a friend - Pros mentioned:Installation
Highly recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seamless installation + removal. Guys who were hired were very friendly, and professional.
I would recommend this to a friend Bespoke is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bespoke is my current favorite. My toddler enjoy plays on the screen
I would recommend this to a friend- Pros mentioned:Color
Bespoke pink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loved the color. Looks good in the white kitchen
I would recommend this to a friend - Pros mentioned:Design
White glass appliances
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old color comeback with an awesome look of glass. appliances are beautiful.
I would recommend this to a friend 
Awesome Panels
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] These are super high quality and shipped was fast!
I would recommend this to a friend- Pros mentioned:Color
Panels
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We haven’t put them on yet so far so good. We purchased a model on clearance that had dents and had to buy these extra.
I would recommend this to a friendBrand response from Samsung
Posted .Hello ChristyK,
We appreciate your observation about your fridge, even if it has flaws. Should you need support in the new panel in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Very Champagne, Not A Lot of Rose
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this color absolutely thrilled that I'd have a subdued pink in my very seafoam kitchen. Well, it sure isn't pink. It is incredibly champagne, however. All it's done is darken the look of my kitchen, and I'm very sad about it. It's just nothing like it looks in the pictures. I'd have exchanged for another color if the customer service rep had actually listened to what I was saying when I asked to. That said, they're certainly quality, just not the color I wanted. I'm definitely disappointed in my purchase for that reason, but if I could go back in time, I'd still buy these doors again, just in another color.
I would recommend this to a friendNot really customizable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with look of glass panels we bought, although Samsung now has a fridge showcasing custom art panels. But you cannot buy those panels separately. Kind of defeats the reason for buying such an expensive refrigerator. Not happy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JoeCool.
Thank you for bringing this to our attention. I see you have some concerns with the Bespoke 4-Door Flex Refrigerator Panel - Bottom Panel - White glass custom design option. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
You can design your one-of-a-kind MyBespoke fridge panels with one or both French Doors ($250 per panel) and Samsung will deliver them directly to your home. Create your design when you purchase a Bespoke refrigerator from Samsung.com, or simply change out your existing Bespoke French Door fridge panels with your custom-designed panels.
Samsung’s MyBespoke custom-printed panels will be available later this year on Samsung.com. Sign up to receive more information.
I highly recommend visiting this link for the reference guide:
Your Story, Your Design – Customize Samsung’s Bespoke Refrigerators with Your Own Artwork and Photos https://news.samsung.com/us/customize-samsungs-bespoke-refrigerators-your-own-artwork-photos/
Sign up Page
https://www.samsung.com/us/homeappliances/bespoke/refrigerators/digital-printing/sign-up/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144639264
Have a great day.
^Charles
Cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to clean just wipe it with damp cloth and you are done finger print resistant.
I would recommend this to a friend- Pros mentioned:Installation
Looks Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great. We installed it with ease, with just a little help from a video.
I would recommend this to a friend - Cons mentioned:Delivery time
Finally fine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to wait 3 months, but it is fine now that it is finally here.
I would recommend this to a friend - Pros mentioned:Installation
Love refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung very nice version and u can change colors accordingly to ur cabinets and lot many colors to select from
I would recommend this to a friend - Pros mentioned:Color
Great color
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great color for our fridge. Easy to order and delivery was fast.
I would recommend this to a friend - Cons mentioned:Delivery time
Panel delivery finally
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great and exactly what we wanted. We weren’t happy that it took 11 months from ordering and 6 months from delivery to get this panel.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us of your experience purchasing one of the refrigerator panels and the waiting time for it to be delivered.
Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
- Pros mentioned:Design
Samsung fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. The white is a little off white but fiction is beautiful.
I would recommend this to a friend