Customer Ratings & Reviews
- Model:
- RA-F18DUU41/AA
- SKU:
- 6451291
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers love the Bespoke 4-Door Flex Refrigerator Panel - Top Panel for its great appearance, color, quality, design, finish, and ease of cleaning. Customers also find the panels easy to install and remove. However, some customers have reported issues with receiving the correct panel and size. Additionally, a few customers have experienced problems with delivery.
This summary was generated by AI based on customer reviews.
Going to look great, but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, so not really the panel's fault, but one of our panels is damaged and they are both the wrong part - they are for the larger fridge doors. Just a warning that the BESPOKE part of the BESPOKE fridge can include pain points. That being said, the design seems really nice and I look forward to our fancy looking fridge.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
Great but hard to clean
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panels look great but smudges are hard to get out.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Michael,
Thank you for bringing this to our attention.
I'm so sorry for having some problems with your
Samsung - BESPOKE 4-Door Flex Refrigerator Panel - Top Panel - Grey Glass
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To troubleshoot your concern here are some links that might help you.
The refrigerator panel or touch screen is not working
https://www.samsung.com/us/support/troubleshooting/TSG01202605/
Samsung refrigerator error codes https://www.samsung.com/us/support/troubleshooting/TSG01003409/
Product Manual:
https://downloadcenter.samsung.com/content/UM/202110/20211019093541599/DA68-04023H-03_MANUAL_USERS_EN_MES_CFR.pdf
In case you have any other concerns you may reach us via the following options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:1144395995
Thank you for choosing Samsung.
^Ross