Customer Ratings & Reviews
- Model:
- RA-F36DB431/AA
- SKU:
- 6492381
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the product's ease of installation, its appealing multi-color options, and its overall attractive appearance and design, particularly the interchangeable panels. They also appreciate its good quality and fingerprint resistance. However, some customers have expressed concerns regarding delivery delays and the availability of the panels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Touch of gray
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great decision buying this color with our cabinets.
I would recommend this to a friend - Pros mentioned:Color
Awesome color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome color that suits my Refrigerator Bottom Panel
I would recommend this to a friend - Pros mentioned:Color
Navy pnel
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks beautiful on refrigerator, color is great...
I would recommend this to a friend Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bespoke is the best refrigerator I ever purchase and it's just like a phone and a computer, I will not trade it for nothing in the world.
I would recommend this to a friendFridge Panel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived timely and works well in our fridge. Pick up was easy.
I would recommend this to a friendGreat Glass Panels !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panels are great except i find this specific color to be dull based on my kitchen color composition
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it works so well definitely recommend this product
I would recommend this to a friendGreat Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service....Love Best buy. Not only did they deliver it....They also installed it.
I would recommend this to a friendNew refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator! I can customize my color with interchangeable panels.
I would recommend this to a friend- Cons mentioned:Delivery
Product delay
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product however it took me 4 months to get it. After numerous cancellations from Best Buy and rescheduling. Finally when i recieved it they just dropped it off and didnt install it.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel
Absolutely fantastic,extraordinary exalaexcelnce
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as ordered on time extremely fast shipping great customer service
I would recommend this to a friendBespoke Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. Best Buy indeed! One stop shop.
I would recommend this to a friendAwesome Fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator. We were used to a much larger refrigerator so we are learning to adjust, but we love it.
I would recommend this to a friendEasy to install, lightweight, and great item
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item! Adds a pop of color to the kitchen and very easy to install on your own.
I would recommend this to a friendIt is small but amazing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator computer is great. It is easy to keep track of our appointments and other commitments.
I would recommend this to a friendPerfect black matte with charcoal glass top panel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The matte black steel panel is perfect with the charcoal glass top panel. Fingerprints wipe off easily with a soft cloth.
I would recommend this to a friendBespoke panels
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice panels and well packed. Delivered on time
I would recommend this to a friend- Pros mentioned:Ease of installation
Good product, terrible support from Best Buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be prepared to wait an indeterminant amount of time for this product to ship to you. Our refrigerator took two months to arrive and then the panels took another three. Best Buy provides no support at all once the sale is closed. You are on your own to track the shipments. The glass panels themselves are very nice and seem durable. Easy to clean.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day for the feedback of the delivery team. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel
Bespoke Family Hub Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks perfect in my kitchen. Exciting! It was finally delivered after a 2 1/2 month wait.
I would recommend this to a friendBespoke refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Part came damaged. Best Buy had it rectified. Happy with our purchase.
I would recommend this to a friend