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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 11 reviews

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    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Bespoke 4-Door French Door Refrigerator panel - Bottom Panel for its easy installation, beautiful design, and customizable color options. Many customers appreciate that the panel is easy to clean and fingerprint-resistant, and they love that they can change the color of the panel to match their kitchen cabinets. However, a few customers have complained about delays in receiving their panels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Rated 5 out of 5 stars

    Color Matters !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the glass colors so much The ambiance if the entire kitchen is reflected in this gorgeous fridge

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Bespoke

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and I love the two different types of ice that it makes. There is so much space in both the refrigerator and the freezer. The color is great

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance, Installation

    Rated 5 out of 5 stars

    Lovely door panel

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, finger print and smudge proof. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Installation

    Rated 5 out of 5 stars

    Terrific flexibility and style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love not only the glass, the color, the ease of installing, but also the flexibility of changing out the panels if I decide to change the colors/theme of my kitchen. I chose the blue because the kitchen was already painted a similar color but I may change it so this gives me the option to change the refrigerator color as well.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Installation

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and it looks great. How to get instructions off the internet, though

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    colorful panels

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator by Samsung. Nice design with interchangeable colorful panels.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely color and i think its easy to play around this color in any kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely fantastic,extraordinary exalaexcelnce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as ordered on time extremely fast shipping great customer service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Undelivered

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color . But I have to cancel the fridge bec it didn’t get to deliver on time even with several rescheduling days 3x. replaced with a deferent ref

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ArceliM, thank you for choosing Samsung for your panel needs. We're saddened that you have to cancel the panel order because the fridge was not delivered on time, and we would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Camille Samsung

  • Rated 1 out of 5 stars

    No installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t install it, I requested to have them install it and they said no. So it’s laying on the side of refrigerator uninstalled

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for sharing your overall experience requesting the installation of your refrigerator panel.

      To better assist you, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    In Love With the Blue!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Just wish they weren’t so hard to get. Samsung need to start making more.

    I would recommend this to a friend
  • Customer reviews from Samsung US

    User rating, 4.1 out of 5 stars with 93 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
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