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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.2 out of 5 stars with 128 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are delighted by the Bespoke 4-Door French Door Refrigerator Panel's color options, which match their cabinets well, and its easy cleaning. They appreciate the customizable and interchangeable design, which allows them to personalize their refrigerators. Some customers have expressed frustration with delays in receiving their panels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-128 of 128 reviews
  • Rated 1 out of 5 stars

    Worst delivery service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 star for taking 3 months to getting my order right, Best Buy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to give feedback about your overall experience with this order.

      Have a great day.

      -John Samsung

  • Rated 3 out of 5 stars

    Bespoke Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took entirely too long to receive this product and it wasn’t what I really wanted

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you!

      —Vannesa Samsung

  • Rated 1 out of 5 stars

    Very poor service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still don’t have bottom panel after 2 months. Why is it taking so long?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you, and stay safe!

      ^Chrystel Samsung

  • Rated 3 out of 5 stars

    Long Delays

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge and the panels, but it took 9 months fir it all to deliver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Panel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to get but does what its supposed todo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Nice design on the out side. On the inside, one of the best designs for refrigerator storage I have ever seen. Very quiet. Easy to install and hook up to waterline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Love With the Blue!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Just wish they weren’t so hard to get. Samsung need to start making more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Panelreview

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practical and convienent and value for the amount

    I would recommend this to a friend