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Customer reviews

Rating 4.2 out of 5 stars with 193 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers express satisfaction with the Bespoke 4-Door French Door Refrigerator Panel, particularly highlighting the wide array of color choices and the ease of installation. The design and overall appearance are also well-received, with customers noting an improvement in how it looks in person compared to online. However, some customers have reported issues with the delivery timeline.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 193 reviews
  • Rated 5 out of 5 stars

    Great panel for bespoke fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel works great with the other panels

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Touch of gray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great decision buying this color with our cabinets.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color that suits my Refrigerator Bottom Panel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived timely and works well in our fridge. Pick up was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bespoke is the best refrigerator I ever purchase and it's just like a phone and a computer, I will not trade it for nothing in the world.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Glass Panels !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panels are great except i find this specific color to be dull based on my kitchen color composition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    colorful panels

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator by Samsung. Nice design with interchangeable colorful panels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it works so well definitely recommend this product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid this refrigerator and any "up charges" $3600 refrigerator didn't last over a year, lost $800+ in food and had to go buy another refrigerator, avoid Samsung products all they do is break down

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JerryN,

      Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service....Love Best buy. Not only did they deliver it....They also installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator! I can customize my color with interchangeable panels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Panels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the middle panel. We can change out for each season so we bought 4 colors to do this. It is very easy to change so it brightens up the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely fantastic,extraordinary exalaexcelnce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as ordered on time extremely fast shipping great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Best Buy indeed! One stop shop.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Product delay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product however it took me 4 months to get it. After numerous cancellations from Best Buy and rescheduling. Finally when i recieved it they just dropped it off and didnt install it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you, and stay safe!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Bespoke pink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pink is nice looking. Easy to install if you you tube it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pretty!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous! The Samsung Bespoke French door fridge is a dream come true. The glass panel fronts make stainless front fridges look so yesterday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to Find This!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to receive this very hard to find item for my refrigerator! Delivery went as scheduled with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. We were used to a much larger refrigerator so we are learning to adjust, but we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, lightweight, and great item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Adds a pop of color to the kitchen and very easy to install on your own.

    I would recommend this to a friend