Customer Ratings & Reviews
- Model:
- RA-F36DMMC0/AA
- SKU:
- 12512182
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the product's ease of installation, its appealing multi-color options, and its overall attractive appearance and design, particularly the interchangeable panels. They also appreciate its good quality and fingerprint resistance. However, some customers have expressed concerns regarding delivery delays and the availability of the panels.
This summary was generated by AI based on customer reviews.
HSE Manager
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to access to buy items, great costumer services
I would recommend this to a friendAvoid
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this refrigerator and any "up charges" $3600 refrigerator didn't last over a year, lost $800+ in food and had to go buy another refrigerator, avoid Samsung products all they do is break down
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JerryN,
Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.
Have a great day!
-Kimberly
Nice
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation was smooth. Would definitely recommend to others.
I would recommend this to a friendQuick and friendly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very friendly, quick, professional and thorough.
I would recommend this to a friendLooks awesome
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordering was very easy and was delivered within 2 days! Love it.
I would recommend this to a friendSamsung Refrigerator panel
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They arrived almost 2 months later after refrigerator was delivered. A BestBuy representative told me on a phone call that a discount was going to be given for the inconvinience and as today nothing has happened. Currently Lowes when you buy the refrigerator panels are free. I had to purchase 2 other panels since the once bestbuy sold me dont match the other samsung appliances I purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel
Appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service? Need to visualize and buy is difficult processes
I would recommend this to a friendExcellent product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product… It stays perfect in the fridge.
I would recommend this to a friendI love the glass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love the glass doors. They clean up easily and look so nice.
I would recommend this to a friendAverage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money. Not too good. Not too bad………………..
No, I would not recommend this to a friendLove the look.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It delivered really fast and love the way it looks.
I would recommend this to a friend- Pros mentioned:Ease of installation
Good product, terrible support from Best Buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be prepared to wait an indeterminant amount of time for this product to ship to you. Our refrigerator took two months to arrive and then the panels took another three. Best Buy provides no support at all once the sale is closed. You are on your own to track the shipments. The glass panels themselves are very nice and seem durable. Easy to clean.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel
Mr
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To happy with this refrigerator, it’s has all we want to get on it
I would recommend this to a friendSamsung Bespoke Refridgerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this fridge and the glass panels are easy to keep clean
I would recommend this to a friendPanel review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the panels vs stainless steel -- gives a more modern look.
I would recommend this to a friendMyBespoke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfect in my space, and I love the beverage center.
I would recommend this to a friendWrong size and wrong color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently, after the fifth order of sending me the wrong size panel, you finally sent me one that fits but it’s a different color than I requested. So I’m done you win.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Mr.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install team broke the pins, holding the panel, but shoved them up in there anyways now I have a panel that is loose on the refrigerator
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us of your experience with the panel installation.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you.
-Angelica
- Pros mentioned:Color
Easy to clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Middle panel for bespoke french door interchangeable panel different style to choose from and different colors too.you can choose stainless steel in different colors or glass.
I would recommend this to a friend No show panels.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been over 4 months and still don't have this panel. It was originally supposed to have arrived in May and kept getting pushed back. The top 2 panels took 2 months and arrived undamaged and I installed them myself. What I did notice is they are not the same color as my real Samsung stainless steel stove. Furthermore, they are soft. I put a kitchen magnet on the panel and when it moved it scratched the panel. I used auto polish and managed to remove the finer scratches. The deeper ones are hardly perceptible but its still very disappointing. I'm very worried about this panel as I have 3 huskies and they can scratch the bottom panel ruining it. When it arrives I think I'll just leave the protective plastic on it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us of the status of the panel that you ordered.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you.
-Angelica