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Customer Ratings & Reviews

$89.99

Customer reviews

Rating 4.2 out of 5 stars with 193 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers highly value the color and appearance of the Bespoke 4-Door French Door Refrigerator Panel, noting that it gives a great look. They also appreciate the ease of installation and use, as well as the option to customize their refrigerator. However, some customers have expressed frustration with the delivery time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 193 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Bespoke panel

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This is just the panel for the fridge but the color is awesome. Love the option to customize. I do suggest having a micro fiber towel handy to clean the fingerprints off. And no harsh chemicals being used to clean since these are glass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Check this refrigerator out!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beverage center is so awesome. The pitcher refills quickly and don't have to worry about people holding the door while getting water. Dual ice maker in the freezer is a bonus. Pay attention to the weight of this critter and plan accordingly if installing yourself. Would recommend this refrigerator. You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Great panel color.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the look of the orange glass panel on the fridge which is easy to clean. I got tired of trying to find products to clean my stainless steel refrigerator which left marks on it. This color gives it a nice pop of color. Eventhough, the color is bright; it may not go with all types of kitchens but the color has to do with how it makes you feel. I like it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Installation

    Rated 5 out of 5 stars

    Easy to install, looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and looks great. Adds some color into the kitchen that normally doesn't have much choice in their appliance color. PS: Make sure you get the ones for the exact model of Refrigerator. We got some similar for the middle and bottom sections and did not fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!!! It’s beautiful! It makes ice very slowly… it’s hard to close. Well u have to push it closed. It accidentally gets left open a little bit a lot. It does have alarm that beeps when it’s left open so that’s way cool.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good peice. Looks very stylish. Love that we can customize our fridge with these panels to our likings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glass panels look great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nicely replacing the stainless panel. Instructions to replace are clear, extra clips included in case you break one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Panel Looks Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Bespoke Panel is very nice. The install went well. The instructions, not so great. But I was able to figure out how to install from the images on the instructions (and Youtube).

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fits as intended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bespoke panel like all others are easy to install and completely change the look of your fridge. Would recommend if you like to change up your style like me.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Installation

    Rated 5 out of 5 stars

    Sunny and cheerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is true. It’s not dulled by the steel refrigerator casing behind it. It is shockingly easy to install. Watch one of the Samsung installation videos and tadaaaa…easy! Bonus is that this panel matches my sink almost perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Color

    Rated 5 out of 5 stars

    Kitchen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Looks very nice in my kitchen. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Panels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color was just as I expected. Easy to install these!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Samsung refrigerator panels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Beautiful panels. I love the grey color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked perfect to replace a damagaed panel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a scratched panel piece and this worked perfect. Easy installation. Better than buying a new fridge! Only complaint is that it took Best Buy 2 months for me to pick up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't trust Best Buy for this product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is based on Best Buys terrible customer service, not the actual product. I ordered 2 of these and only one was delivered. Best Buy keeps rescheduling a new appointment and each time it never gets delivered. This product is useless with just one panel. Whenever I call I cannot get anyone to help me where I actually get the second panel. I have had 4 appointments on a weekly basis now and each time it never shows up. I cannot keep taking days off to trust Best Buy will actually follow through. Very annoying, I will NEVER purchase from Best Buy again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We understand what you're going through with your fridge's bottom panel delayed fulfillment. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to answer your concerns about the fulfillment of your order.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Color, Installation

    Rated 5 out of 5 stars

    Great panels for a great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and the color is great. It looks amazing with my new fridge

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Bespoke White panel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, no tools needed Nice fit and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Product quality

    Rated 5 out of 5 stars

    Samsung fridge glass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, good service and shipping. Fits very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks better in person

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product took forever to receive and my order date was pushed back 3 times but its definitely worth the wait! Its beautiful in person and adds a nice touch to my kitchen. A must have!! Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Color, Installation

    Rated 4 out of 5 stars

    Matte Grey looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely matte grey! Easy to install. Too pricy for what it is, though.

    I would recommend this to a friend
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