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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 113 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the easy installation, beautiful design, and vibrant color options of the Bespoke 4-Door French Door Refrigerator Panel. Many customers also mentioned that the ice maker works better than previous models. However, some customers experienced delays in receiving their panels and a few had issues with broken panels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 113 reviews
  • Rated 5 out of 5 stars

    Samsung fridge glass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, good service and shipping. Fits very good.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the sleek look and color. I'm happy I went with the black and not the blue.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Bespoke pink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loved the color. Looks good in the white kitchen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look.easy to arrange. Just need to get used to opening from the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Check this refrigerator out!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beverage center is so awesome. The pitcher refills quickly and don't have to worry about people holding the door while getting water. Dual ice maker in the freezer is a bonus. Pay attention to the weight of this critter and plan accordingly if installing yourself. Would recommend this refrigerator. You won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t think, Do it !!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! It took a while to arrive but it was WELL worth the wait! I got mine gray and black with the interchangeable patterns and it looks amazing in my newly renovated kitchen. The water, I kid you not, tastes outstanding!! Definitely on a higher scale of filtered water. So far absolutely no issues with it. I’ll keep updating the review as time passes to give more of a time frame for this review.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Undelivered

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color . But this is not available on the fridge that I want. Ended up to order this but eventually cancel bec the fridge not available even after rescheduling for several time

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We appreciate you sharing your sentiments about the availability of your preferred color of the fridge, and we are glad you loved the quality of our products.

      Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.

      ^Rodel Samsung

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless installation + removal. Guys who were hired were very friendly, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Looks Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great. We installed it with ease, with just a little help from a video.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to clean just wipe it with damp cloth and you are done finger print resistant.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great color for our fridge. Easy to order and delivery was fast.

    I would recommend this to a friend
  • Cons mentioned:
    Delivery time

    Rated 3 out of 5 stars

    Panel delivery finally

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great and exactly what we wanted. We weren’t happy that it took 11 months from ordering and 6 months from delivery to get this panel.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We appreciate you informing us of your experience purchasing one of the refrigerator panels and the waiting time for it to be delivered.

      Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. The white is a little off white but fiction is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful white panels!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love our new fridge! the unit looks beautiful and sleek. Most importantly, the ice machine works WAY better than their previous models. the beverage center also comes in handy when you need to serve water to multiple people at a time. we love it!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge & the fact you can choose colors & mix & match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy San Bernardino is the best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my recent post, again thank you for the customer service and your store. Panels arrived earlier than the date given

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Blue ice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the color is so beautiful. I cannot wait until my refrigerator comes in October

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced easily and looks brand new! Delivery was quick!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Panel review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the panels vs stainless steel -- gives a more modern look.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and arrived undamaged. As advertised. No problem installing.

    I would recommend this to a friend
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