Customer Ratings & Reviews
- Model:
- RA-F18DU412/AA
- SKU:
- 6492370
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the easy installation, beautiful design, and vibrant color options of the Bespoke 4-Door French Door Refrigerator Panel. Many customers also mentioned that the ice maker works better than previous models. However, some customers experienced delays in receiving their panels and a few had issues with broken panels.
This summary was generated by AI based on customer reviews.
Awesome Panels
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are super high quality and shipped was fast!
I would recommend this to a friendWe love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our refrigerator. Beautiful, gre At distribution!
I would recommend this to a friendDoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New door strong sturdy no Dents stainless steel GreY
I would recommend this to a friendNice item
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator it has full space and a flexible drawer
I would recommend this to a friendShipping it was a mistake
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panel showed up damaged after waiting 2 months for it. Ended up using damaged part as to not wait for another
I would recommend this to a friendBrand response from Samsung
Posted .Hi LaurenF,
We want to speak with you directly to provide a better option for your damaged refrigerator panel.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146024681) to help our team pull up your information when you message us.
Have a great day.
-John
So glass
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very glass. Smooth. No non-glassiness to report. Indeed, this glass is not other than glass
I would recommend this to a friendLarge and in charge.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All you could want in a refrigerator. Large storage area.
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it - We bought the smaller one to fit a recessed place. Has plenty of room for us.
I would recommend this to a friend- Pros mentioned:Ease of use
Good product sold by a terrible company
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be prepared to wait an indeterminant amount of time for this product to ship to you. Our refrigerator took two months to arrive and then the panels took another three. Best Buy provides no support at all once the sale is closed. You are on your own to track the shipments. The glass panels themselves are very nice and seem durable. Easy to clean.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel
Panel for refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality and price Personnel support Timely and accurate
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase and delivery. BEST BUY did well.
I would recommend this to a friend- Pros mentioned:Design
Extremely long wait time
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The products I received are fantastic but getting them through Best Buy was a headache and a half. I bought new appliances on Sept 5, 2022 and just now June 7, 2023 (9months later) was I finally able to get everything. If you can I would suggest going and buying your appliances from someone else.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to provide your feedback on your order.
Have a great day.
-John
Samsung - Bespoke 4-Door Panel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door panel was very easy to remove and replace.
I would recommend this to a friend- Pros mentioned:Design
French door panel
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great ! Ordering another glass color!!!!!!!!!
I would recommend this to a friend Product good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had ordered three panels but only this one came in . Very disappointed. The product is good.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us of the experience you had purchasing the panel.
To better assist you, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
- Pros mentioned:Color
Black stainless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little unfortunate that you have to purchase the panels separately but the color is amazing.
I would recommend this to a friend - Cons mentioned:Delivery time
Do not Buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible Delays. Ordered this in Late November and now it's half way thru May and STILL NO Panels and no updates, no communication, nothing!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with your delivery, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
Panels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard to go back and forth to get the panels as they didn’t come with fridge. Samsung didn’t wanted to get us for free and hard to get it from best buy also
I would recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for leaving us a review of your overall experience with the panel for your Samsung refrigerator. We'll be glad to look into this for you.
To better assist you, please get in touch with our Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG), so we can answer your question or transfer you to your local store to answer your specific concern.
Thank you!
-Angelica
- Pros mentioned:Ease of use
Happy customer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and great product Easy to use and fun colors
I would recommend this to a friend - Cons mentioned:Delivery time
So bad!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I order from nov 23,2022 but I today june 20,2023 i don't receive it. I don't happy about that.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to get your panel's delivery status.
Have a great day.
-John
