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Customer Ratings & Reviews

Your price for this item is $1,199.99
The comparable value price is $1,619.99

Customer reviews

Rating 4.6 out of 5 stars with 131 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Ease of Cleaning

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-131 of 131 reviews
  • Rated 4 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great product, unfortunately is hard to see one in display at any stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product very good stove I will recommend best but

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it would not change it easy cleaning takes less space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUM STOVE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE LOVET! DE OVEN SUPER ESPACIOUS AND THE COLOR

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Oven is great, in store service is not

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oven comes with gap covers for back and sides of oven.(verified in store) They didnt show up with the oven we bought. Went to store manager on duty was rude and told us he could not give us gap covers that were literally inside of every display oven in the store but instead told us we would have to order a whole new oven with install after we waited 2 weeks for our new oven. Manager on duty was terrible and his customer service sucks! We just ended up ordering gap covers from Amazon. We love the oven just not the service from the store.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 2 out of 5 stars

    Still Waiting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would review, however, i still have not received my stove yet. I was told that it had to be shipped from the manufacturer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We strive to assist you at any time. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for further assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to follow up on the delivery of your range.

      Have a great day.

      -John Samsung

  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to keep the stove top clean from streaks and Very hard to see the front panel to turn on the oven etc. Have to use a flash light.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day,

      I understand your situation and know that it's essential to you. Let's make your cleaning experience a breeze!

      We strongly suggest following the cleaning tips below to help maximize your cooktop's full potential. Kindly visit the hyperlinks for further help.

      How to clean your Samsung gas cooktop:
      https://www.samsung.com/us/support/answer/ANS00049945/
      Should you need further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1148596560, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 1 out of 5 stars

    What’s going on at Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the looks have yet to receive… can’t wait until it arrives … someday

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear valued Bestbuy client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check the available delivery date of the range.

      Have a great day.

      -Ernest- Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung Stove

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oven works great. Easy to set up and easy to use. Safety knobs are a great bonus with young kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung stove

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my new stove, have a really great experience with this stove, I recommend this stove

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will become useless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will end up getting the Error code "C-F2". When you get that error this stove will be obsolete and Samsung has no guide on how to fix it. You can search online and see the issue faced by many. Im writing this review for my parents who purchased this and now cannot use it due to error. Samsung is no help in addressing the issue.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand how important it is to have a reliable appliance at home. Let us help you with your range.

      Here is a link for troubleshooting steps for your range that displays an error code; kindly choose the one that matches and click the embedded words.

      Samsung range or wall oven error codes.
      https://www.samsung.com/us/support/troubleshoot/TSG10003529/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148044734) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

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