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Customer Ratings & Reviews

Your price for this item is $2,299.99
The comparable value price is $2,969.99

Customer reviews

Rating 3.9 out of 5 stars with 14 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Ease of Cleaning

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Rated 4 out of 5 stars

    Mostly great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had this long but we like it so far. The sync of the 2 left stove top spots is a nice touch. While it appears to stay as two and there is not secret hidden coils between the two to make one long one but it's convenient to have them sync up. Originally we love the idea of having a button that opens the door and he can't open it without the button because we have a new baby and in the future it'll be nice to have a little extra security but It does kind of feel like it slows you down a little. Now the only two things that truly are a disappointment is actually the camera, it's between the two glass panels on the door, but because of that we see a lot of reflection from the interior glass. The floor is about as equally clear as the food that you're trying to see. For us all you can really do is know that it's in there and it's cooking but to see it's doneness you still have to go and look at it in person. That being said you can check that nothing has been accidentally placed in there before starting the oven remotely. Maybe if we had a very dark tile in the kitchen it would be better. Lastly the other one is that I can't seem to link the microwave hood fan with the cook top like with our old Samsung oven. Kind of odd to lose such a convenient feature. The touch screen is nice looking but I would say for the most party the "lesser" model controls would be a little more convenient and quicker to operate Two screen shots of kitchen lights on and another with light off. Bell peppers used for photo only. I do not air fry bell peppers like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dollar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This induction range is simple to use very easy to clean and it makes food fast n crispy boils water almost instantly w boost mode , controls very easy to use also

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was delivered and was defective out of the box, display.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    My New Samsung BeSpoke Induction Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice Induction range. It looks beautiful in my kitchen. The scratch resistant cooktop is excellent. I usually only cook between the #2 & #3 temperature settings since the induction is so efficient. Plus, the Induction cooktop has lowered my Electric bill significantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product exceed expectation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product exceed my family expectation. It has amazing operation performance, friendly user interface and many useful features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After getting used to it...Love it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, however it takes a little adjustments on our part to learn to cook with induction. It isd much more efficient and faster cooking. Many option for the oven we haven't tried yet, but so far everything works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great step into a smart kitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality is great. Link to SmartThings could be challenging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a fantastic stove but I decided to exchange it for the same kind just in a double oven. But worth every penny. I can't say enough great things about this stove

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome appliance can't wait to use it. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cooking setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition love it! Now my time cooking is going to be awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PRODUCT OUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT !!! took a couple days to fully function but i love watching my food cook from my phone very convient to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of equipment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely oven. State of the art features. Can’t say enough good things.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Range

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this range. It stopped working at least once a day, and I had to trip the breaker outside to get it to work again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for choosing Samsung for your cooking and baking needs, Anjl54. We completely understand the disappointment you have gone through, and we are saddened that you no longer have the product. We would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      -John Samsung

  • Rated 1 out of 5 stars

    I HATE this range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HATE this range. First you have to press a button (EVERYTHING is digital on this model) to open the door. You have to press 2 buttons if the oven is on. When you press the door open button the door opens all the way down. No just peeking into the oven. There is no handle (and no towel rack). I often have to press the "on" button up to 10 times just to turn the range on. When I bake cookies the bottoms are always too well done and dried out when the rest of the cookie is baked properly. And that is with using parchment paper. I tried to use the self clean option today. When I brought it up the only button available said "How to clean." The next screen offered only cancel. There was no way to start the cleaning cycle. You have to press 3 buttons to get to the timer, then you need to select the time, then press another button to start the timer and then press another button to get back to the home screen. It is WAY easier to use your phone but very annoying there is not a reasonably user range timer. The time of day does not show on the oven. To summarize, the interface is beyond kludgy, the self clean does not work and the oven overcooks the bottom of baked goods. I really can't find anything to like except that the burners heat up quickly, but that is the case with all induction cooktops. Oh, and I might add that there is only ONE company in my area that Samsung has contracted with to do warranty work and only ONE technician that does it. That technician has been out 4 times (3 time or a Samsung washer and once for the first Samsung range - which has since been replaced with this one) and did not fix anything during all those calls. So, bad products and bad service. At least Samsung is consistent.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We can see how this experience affected you. Please know that your cooking convenience is our priority, Fronzie.

      I have shared the manual for the proper "Self-Clean" instructions. Kindly read pages 54-55. Also, read pages 40-41 to learn more about the oven's temperature guide and cooking mode.

      User manual:
      https://downloadcenter.samsung.com/content/UM/202502/20250226163025410/O_01._IB_FULL_NE9100D_NSI6DG9900SRAA_NSI6DG9900SRAC_EN.pdf

      We recommend performing the link below to help rectify the oven's temperature performance.

      https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-cook-well

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1148618108, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Customer reviews from Samsung US

    User rating, 4.3 out of 5 stars with 52 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
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