Customer Ratings & Reviews
- Model:
- NSI6DG9100MTAA
- SKU:
- 6568996
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range, particularly highlighting its rapid heating speed and ease of use. The cooktop's cool-to-the-touch surface and sleek, modern design are also well-received. However, some customers have expressed a desire for more intuitive controls.
This summary was generated by AI based on customer reviews.
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing! the team who came to my house was really professional as well
I would recommend this to a friendLook sleek
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look sleek. Arrived as expected. First induction range, and getting used to it.
I would recommend this to a friendInduction stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove!! Works as advertised!! Top doesn’t get hot!!
I would recommend this to a friendimpressive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cooks food in half the time! would highly recommend for new users!
I would recommend this to a friendWorks great!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really generates heat VERY fast. Like cooking with gas, only faster!!!
I would recommend this to a friendRange review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product even heating and smooth design. Even baking
I would recommend this to a friendCookstove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The induction doesn’t accept all type of cookware no light small ones it’s keep disconnecting
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We want you to have a better experience using the induction cooktop of your range.
To know the size and the right cookware to use for your induction cooking zones, please refer to pages 26-28 of the range’s manual for details:
https://downloadcenter.samsung.com/content/UM/202502/20250226162038657/O_01._IB_FULL_NE9100D_NSI6DB9100_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151400510 so our team can pull up your information when you message us.
Have a great day.
-John
It’s okay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons on the top are easily pressed, which makes it difficult when cooking.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Making sure your range does not inadvertently turn on is important, Randy. Let's get the information you need to get a peace of mind.
The link below provides the best option for avoiding accidentally turning on the range or pressing additional buttons while cooking. Please refer to page 31 (Lock) of the user manual for reference.
User manual:
https://downloadcenter.samsung.com/content/UM/202408/20240802133231889/O_IB_FULL_NE9100D_NSI6DB9100_EN.pdf
Should you need more assistance with the range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147407008) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Buyer beware
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll preface this by saying I bought this item open box from the BestBuy outlet. After reading reviews of the product, I was initially a little nervous about the quality, but I took a chance anyway. On the day of the delivery, it seemed to work fine. We did the oven heat-up procedure to clean the chemicals out and tested the stove, and both seemed to be working fine. The next morning I noticed an error code on the stove. I push the button to get it to preheat, it tries for about 3 minutes and the error code pops up again. Folks, honestly, I don't even care what the error code is, come get it. I'm not sure what the problem is, but I sure am glad it happened soon enough to return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AdgeB,
We aim to use our appliance smoothly. Let us take care of the unit right away!
Please see the "Information codes" section on pages 56 - 58 of the user's manual to help you with the error code you are experiencing with the range.
Manual
https://downloadcenter.samsung.com/content/UM/202408/20240802133231889/O_IB_FULL_NE9100D_NSI6DB9100_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147642000) to help our team pull up your information.
Have a great day.
^Aloe
the electronics are trash
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frequently takes 45+ seconds for the screen to turn on. Capacative buttons are both too sensive and not sensitlve enough; changes by accident often, can't change back when needed. Then the electronics comptely fail after four months, now I can't cook anything.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're saddened that this experience affected your cooking convenience. Allow us to further assist you with this, Goerge.
I've shared the manual for instructions on activating the oven lock. This feature enables you to lock the cooktop controls and oven door to prevent any accidental touches and activation. Please refer to page 32 for reference.
User manual:
https://downloadcenter.samsung.com/content/UM/202502/20250226162038657/O_01._IB_FULL_NE9100D_NSI6DB9100_EN.pdf
We also recommend performing the troubleshooting steps from this guide below to help elevate how the control panel works.
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
We would like to personally speak to you so we can gather more information about the range; please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148662305, to help our team pull up your information.
Have a great day!
^Chrystel
Poor Unit
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First delivery would not turn on second delivery range would adjust settings by itself
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ClydeK,
We want to inquire more about what transpires with the range and would like to assist as soon as possible.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Hopeful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually, the range came defective. We hook it up and unfortunately, it did not power up. We did ask for a replacement and still waiting for it to get delivered. Keeping fingers crossed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered item almost a month ago and have not received it yet
No, I would not recommend this to a friendBrand response from Samsung
Posted .DonaldF, we understand your frustration as you still have not received your range, and it has already been a month. To better assist you with this concern, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Cooktop
Don’t Bother, Best Buy can’t get from manufacturer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this range the end of May. Today is August 7 and I still don’t have it. Every time Best Buy schedules me delivery, I take a day off work, then 30 minutes before it scheduled to be delivered. I get a message saying unavailable from manufacturer. Please reschedule. It is now been over two months I have scheduled yet again, I have burned almost half of my years vacation time from work to be home and they can’t even give me more of a heads up than 30 minutes that it hasn’t arrived. Why Can’t you send a message a day or two before saying hey it’s not here. Went to the local Best Buy to see if there was one at a different store, they said there’s one four hours away that I can feel free to go pick up. The amount of vacation time that I’ve had to use waiting on this oven is now way more than the actual cost of the oven itself. Best buys answer? We can cancel your order and replace it. Why? So I can go to the back of the list and wait another two months? This will be the last purchase I ever make it Best Buy. I’m sure the oven itself is nice, I wouldn’t know.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear valued Bestbuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check the available delivery date of the range.
Have a great day.
-Ernest-
Worst Product failed in first 30 days; don't buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Samsung product and worst customer service. Appliance stopped working within first 30 days and technician will come after 1 week so I can't cook. Samsung customer service is like we down own technicians so can't expedite the service repair and we cant replace be cause you are out of 15 day exchange / return window.we know Samsung suck at making good quality products and our customer service has no ownership so sorry but customer you are out of luck. We sold you a lemon
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We know the dismay about the range not working.
You may contact our Support Team via the link below to speak with a live representative to follow up on the repair.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
HORRIBLE!!!! THE WORST
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The WORST piece of crap ive purchased in years. Broke on day 2. Samasumg repair SUCKS. they cancel appointments and delay repairs. Been without a stove since Thanksgiving and that was a month ago.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Peter,
We know how important it is to have a reliable appliance at home. Let us help you with your range.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your range.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147968722) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Poor service.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The appliance works fine. It arrived three weeks late.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
